Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Support - Stuck or having an issue? Ask a question and get help from other players!
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

windows update and now candy crush saga wont load, says, facebook.com not responding!

my computer updated on 9/15/16 and now I am unable to get into my candy crush saga game, keeps saying facebook.com not responding? I don't understand .help please

To Ask Your Question:

Accepted answers

All comments

Cezdiamond

Mine started doing this after a windows update . I finally gave up waiting on a new windows update to fix it so what I did was go to the little window picture at the bottom of my computer at the task bar . Clicked on it then clicked on settings then clicked on updates & security then clicked recovery then clicked Go back to an earlier build. It will ask you if you want to try repairing (I did this and it didn't help) so I clicked on no thanks and went a head with going back . It took about 10 or 15 minutes but it fixed my candy crush problem. I might add my husbands computer updated yesterday (same update but his worked just fine) lucky him .

Thanks for this, we hope it helps more players too! :-)

Kelly-12

Mine started doing this after a windows update . I finally gave up waiting on a new windows update to fix it so what I did was go to the little window picture at the bottom of my computer at the task bar . Clicked on it then clicked on settings then clicked on updates & security then clicked recovery then clicked Go back to an earlier build. It will ask you if you want to try repairing (I did this and it didn't help) so I clicked on no thanks and went a head with going back . It took about 10 or 15 minutes but it fixed my candy crush problem. I might add my husbands computer updated yesterday (same update but his worked just fine) lucky him .

Cezdiamond

Hi Lisa G- Thanks for posting on King Care. I am really sorry that you have been experiencing some problems loading Candy Crush Saga

Please could you try our troubleshooting tips here and let me know how you get on: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Have a sweet weekend!

Accepted answers

All comments

Cezdiamond

Hi Lisa G- Thanks for posting on King Care. I am really sorry that you have been experiencing some problems loading Candy Crush Saga

Please could you try our troubleshooting tips here and let me know how you get on: https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Have a sweet weekend!

Kelly-12

Cezdiamond

Mine started doing this after a windows update . I finally gave up waiting on a new windows update to fix it so what I did was go to the little window picture at the bottom of my computer at the task bar . Clicked on it then clicked on settings then clicked on updates & security then clicked recovery then clicked Go back to an earlier build. It will ask you if you want to try repairing (I did this and it didn't help) so I clicked on no thanks and went a head with going back . It took about 10 or 15 minutes but it fixed my candy crush problem. I might add my husbands computer updated yesterday (same update but his worked just fine) lucky him .

Thanks for this, we hope it helps more players too! :-)

Quick Links

Recent Announcements

Booster wheel not working - Edited by CM: Working on a Fix!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
No option to buy extra moves or watch ads after level ends - (Edited by CM: Fixed!)
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks