Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Why am I no longer receiving my mail? (windows 10 app)

No longer receiving mail notifications. They show up on my phone, and on facebook, but not on the app. This has been going on for months, and is the second time I have asked the question.

Accepted answers

All comments

Hi LLB!
Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps (Please note that you will need to be logged in with your Microsoft ID before you can use the tool)
If the app still glitches then try re-installing it.
Please make sure you have the game connected to Facebook first - this way you'll make sure that all your game progress, highscores and gold bars are stored online.
Cheers :-)

Didn't work. This trouble shooter is way too general to fix a specific problem. I am still not getting any mail messages in Candy Crush in the windows 10 app.

Hi LLB!

Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps (Please note that you will need to be logged in with your Microsoft ID before you can use the tool)

If the app still glitches then try re-installing it.

Please make sure you have the game connected to Facebook first - this way you'll make sure that all your game progress, highscores and gold bars are stored online.

Cheers :-)

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Hi LLB!

Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps (Please note that you will need to be logged in with your Microsoft ID before you can use the tool)

If the app still glitches then try re-installing it.

Please make sure you have the game connected to Facebook first - this way you'll make sure that all your game progress, highscores and gold bars are stored online.

Cheers :-)

Hi LLB!
Try using the Troubleshooter app from Microsoft: http://windows.microsoft.com/en-us/windows-10/run-the-troubleshooter-for-windows-apps (Please note that you will need to be logged in with your Microsoft ID before you can use the tool)
If the app still glitches then try re-installing it.
Please make sure you have the game connected to Facebook first - this way you'll make sure that all your game progress, highscores and gold bars are stored online.
Cheers :-)

Didn't work. This trouble shooter is way too general to fix a specific problem. I am still not getting any mail messages in Candy Crush in the windows 10 app.

Minha compra não chegou
Comprei no jogo e não chegou a compra
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Hallo kann mir jemand helfen komm bei Level 18 527 nicht weiter? LG Moni
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…