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Lives disappearing

SuzanneC
SuzanneC Posts: 2

Level 1
in Support

When i start Candy crush the envelope is in the top right hand corner, if i click it i have lives sent from friends. After using my 5 lives the envelope is no longer displayed so i cannot use the lives sent to me.

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Answers

  • Randle
    Randle Posts: 1,977

    Hey SuzanneC,

    On mobile these lives get saved in temporary files, but on PC these lives are valid only for as long as the Facebook session lasts. 

    This means that refreshing the page will make your lives disappear. 

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  • SuzanneC
    SuzanneC Posts: 2

    Level 1

    Hey SuzanneC,

    On mobile these lives get saved in temporary files, but on PC these lives are valid only for as long as the Facebook session lasts. 

    This means that refreshing the page will make your lives disappear. 

    Thanks for the answer, but this is in the same session and i have cleared my cashe and cookies. This started happening once I got passed level 2000
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