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I am locked out of my email account (mickey6172004@yahoo.com: my picture comes up) and I sent my recovery password link to it can it get resent to an alternative email (tiefia25@gmail.com) I'm on like level 1234 and I would hate to start over.
Hi Mickey,
Unfortunately it is not possible to resend or forward user data due to security settings.
I suggest you start by unlocking your Yahoo account:
https://help.yahoo.com/kb/SLN2051.html
If you have Candy Crush Saga connected to Facebook you may also play the game there until your Yahoo account is available again.
Kind regards,
- Mark, Team King Care
I have sent you a private message, so that we can recreate your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me in order to solve the issue.
Hi Mickey,Unfortunately it is not possible to resend or forward user data due to security settings.I suggest you start by unlocking your Yahoo account:https://help.yahoo.com/kb/SLN2051.htmlIf you have Candy Crush Saga connected to Facebook you may also play the game there until your Yahoo account is available again.Kind regards,- Mark, Team King Care
That is just ridiculous. I don't understand why I can't be sent the reset password link to my other email.
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Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks
