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All types of Candy crush crashing on ipad from loading, cannot play any levels for weeks now

Lou9676 Posts: 3

Level 1

October 2016 in Support

clicking the games to load, then they crash on selecting any level to play. This has been weeks now! All updates, settings are up to date and correct. Have removed game and reinstated but still have these issues, any ideas? 

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Answers

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  KingsPinn Posts: 3,526

  October 2016

  First I would check that your iPad is supported then if it is, follow the troubleshooting steps in the other thread below: 

  https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices 

  https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

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  Lou9676 Posts: 3

  Level 1

  October 2016

  First I would check that your iPad is supported then if it is, follow the troubleshooting steps in the other thread below: 

  https://care.king.com/en/blossom-blast-saga/android-ios-recommended-devices 

  https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios 

  Ipad is supported, memory good, previously done all of those steps including uninstalling and reinstalling but problem still persists!

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