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Facebook Sync Problem
Mark3807054
Posts: 1
Level 1
in Support
When connecting to Facebook via the Candy Crush App Facebook states "You have already authorised Candy Crush Saga". I have the option to cancel or OK. If I do OK the app takes me to level 1 on my phone via the app. If I logon to Facebook on my PC and go to Candy Crush I'm on level 1132 which is correct. How can I get the app synced properly on my phone? Thank you.
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Answers
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Hello Mark,
Thank you for your question.
We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.
I hope that you are able to resolve the issue.
Kind regards,
Johnny
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Same problem and would like an answer. It worked and then now it doesnt. Did all the updates and upgrades.
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Really not an answer. It's your game and your integration. Fix it. I spent too much money on this game to have you just say "opps" or sorry".Hello Mark,
Thank you for your question.
We have received confirmation that this is an issue with Facebook so unfortunately we cannot provide you with any support. I can only recommend that you check the Facebook support site.
I hope that you are able to resolve the issue.
Kind regards,
Johnny
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