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lost all of my boosters and others attachments

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vdwmathy
vdwmathy Posts: 1 Newbie
in Support

I lost all of my attachments in the game, some of them where free when I get them, but I have also many attachments that I have bought after buying goldbars.

At the time I lost everything there where more than 50 boosters, 43 fishes, 15 bags,  9 lollypops, 12 hands, etc...

Itwas not all payed but most of them I payed with goldbars.

This is the second time this happened to me, and cost me a lot of money.

I want my stuff back

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Answers

  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi there- Welcome to King Care. I am really sorry that you have lost some items. I would like to take a look at your account, so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the King Care screen, next to your profile icon. 

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    Flag · Helpful Sweet Love Haha
  • Talha_Farhat
    Talha_Farhat Posts: 1 Newbie
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    Cez diamond you have related me to this question but there is no private message or anything that I have received. Please look into it.

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  • Kane_Grinbergs
    Kane_Grinbergs Posts: 4 Newbie
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    King huat dosnt care anymore. they have too many games out now taking in plenty of money and couldnt care fixing issues. so far sent 3 msgs about looaing all my  ooats and ger no response. they just dont care

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Talha and Kane, 

    I have sent you both messages too, look forward to hearing back from you. 

    Have a sweet week! 

    Flag · Helpful Sweet Love Haha
  • Kane_Grinbergs
    Kane_Grinbergs Posts: 4 Newbie
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    Hi there- Welcome to King Care. I am really sorry that you have lost some items. I would like to take a look at your account, so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the King Care screen, next to your profile icon. 

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    I recently had the same issue as alot of other. ykur not responding to help the users and aeem to just not care. As others have stated holding on to boosts at harder levela is the whole point. And loosing them all during game play is a joke. This needs to be fixed. If aomething isnt done then King will be...
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  • Lisa_Theriault
    Lisa_Theriault Posts: 2 Newbie
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    I'm having the same issue now..sent my email a few days ago and still no response. 

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  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Hi Lisa- I have sent you a message :-) Thanks 

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  • Curly_Cop
    Curly_Cop Posts: 1 Newbie
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    Hi there- Welcome to King Care. I am really sorry that you have lost some items. I would like to take a look at your account, so I have sent you a private message. Please click on the envelope icon in the top right hand corner of the King Care screen, next to your profile icon. 

    As soon as you get back to me we can get this sorted :-)

    Have a lovely week!

    i lost my boosters too pls help to get them back
    Flag · Helpful Sweet Love Haha

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