Candy Crush Saga

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No Connection

Screenshot_20231113_164352_Candy Crush Saga.jpg

It's been hours and having connectivity issues with my Samsung S23 Ultra. I play on app from Google play store. Do not have FB account. Cannot sign out of app...it has me as signed in yet when it requests I sign in I can't. No contests no races no rewards no sending lives to friends no purchases. Only thing I can do is play levels without getting acknowledgement..

Emailed King several times cannot help me. Shut my phone rebooted several times nothing. Should I uninstall & reinstall...Will I lose all my collection of props & my standing in Csndy Cup?

Nobody can suggest anything that works. You can't log out of app from playstore.....

Welcome! 👋

Comments

Maubee

Still going in circles trying to connect to app store...this is truly bad. Going to lose put on everything.

Maubee

Played same level 4x on the 5th time can't complete it this time trying to purchase a 10.00 to continue can't connect to app store now am truly in Limbo help!!!

Maubee

The same level again and again where I first left off from? Cheers

Rhonda_L

https://community.king.com/en/candy-crush-saga/discussion/comment/2856755#Comment_2856755

Please don't uninstall, you will lose things.

By looking at your screenshot, it shows that you have gold bars which means you're connected.

Try going back and playing a previous level a couple times. That should update your events.

Let us know if that works for you!

Maubee

Also wrong profile photo on this site mine is a Jamaican flag 🇯🇲 in a heart shape....

Comments

Maubee

Still going in circles trying to connect to app store...this is truly bad. Going to lose put on everything.

Maubee

Played same level 4x on the 5th time can't complete it this time trying to purchase a 10.00 to continue can't connect to app store now am truly in Limbo help!!!

Maubee

The same level again and again where I first left off from? Cheers

Rhonda_L

https://community.king.com/en/candy-crush-saga/discussion/comment/2856755#Comment_2856755

Please don't uninstall, you will lose things.

By looking at your screenshot, it shows that you have gold bars which means you're connected.

Try going back and playing a previous level a couple times. That should update your events.

Let us know if that works for you!

Maubee

Also wrong profile photo on this site mine is a Jamaican flag 🇯🇲 in a heart shape....

Recent Announcements

⛄️ Winter Wishes 2025 ❄️ in Candy Crush Saga 🎄
Hi Candy Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community…
🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…

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🎉Let's wish a Very Happy Birthday to those CCS Players Born in December🎂
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!🎂🥳 Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242…
💛 A Thank You Note from the Candy Crush Team
As we reach the end of the year, the Candy Crush Team wanted to share a small thank you with you. Every day in this community, we see your passion, your ideas, and the way you support each other. You help make this space what it is. This note below is simply a moment to look back at some of the things you were part of this…
❄️🍬 Winter Season in Candy Crush is Here 🍬❄️
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the game… you’re in the right place. Here’s what’s coming your way this December. 🎉 Candy Unwrapped…

Active Discussions

I am trying to make a purchase for a dollar 99 I do not know a password I do not have my password an
Why am I not allowed to make my purchase it has had me change my Google account password twice I don't know of any Candy crush password I changed it to* and it will not accept it I want to make a purchase $4.99 is that okay *Edited by CM:⛔️ That’s too much personal information - Our House Rules
The mini bonus games
Heya, can someone explain the icons at the top of the map page. What do they do and how do you play them? Sorry for this annoying question, i know its probably going to need an essay of an answer but if someone has the time it would be highly appreciated!
Mini game icons
Heya, can anyone explain the icons on the top of the map screen and what they are and how you play them? I know it's probably going to be an essay of an answer but it would be highly appreciated !! Thankx, Gema 😊
⛄️ Winter Wishes 2025 ❄️ in Candy Crush Saga 🎄
Hi Candy Crushers – are you ready for some holiday fun? This is one of eight games that are part of a community wide contest event. You have a chance to be one of 3 lucky winners of 50 Gold Bars and a special booster in each contest. Once you have entered at least one of the eight contests, go to the Community…
Extras
Why don’t I get extra bonuses anymore, videos to watch, etc? Is it because I paid for gold bars a couple months ago? 😞

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.