Candy Crush Saga

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All You Need to Know About All Stars 2026

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Unbelievable! All boosters disappeared again!

All of my boosters have disappeared again (this happened a year ago as you'll see in a previous post). I'm currently on level 1925, so I had accumulated a lot them (15 to almost 50 of every one). Pretty disappointed.

To ask your Question:

Accepted answers

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

All comments

Deborah_Huertas

I have the same problem and had between 75 and 100 of some boosters and 25-50 of other boosters. Where did they go? All I did was download the current update. Same phone. No response from King at all

Kane_Grinbergs

King dont care anymore. I have sent 3 over the last 3 weeks and getting no reply. King has that many games candy crush seems to be one they NO longer care about and dont care about the current Players.

From all the recent posts seems like we all lost their boosts around the same time. I dont believe that the info is stored on the phone/ipad as this shouldnt happen during game play.

King is off my play list as they cant service their customers issues timely or even at all.

Lotta_H

The only answer you'll get is they have a problem with Android and they advise you to use the boosters at once. They also do this in a personal message. Why King are you not discussing this in open?For me this is the third time in 10 months it has happened. Pretty useless by King not being able to fix this.

kingkonga

I have sent several emails to king, contacted king community (as suggested) regarding my lost boosters with no actual personal response to rectifying the problem. it is amazing that you are a # 1 game in the world and this is how you treat your clientele. what I have learned from the king community is you have a lot of unanswered problems that are resulting in disgruntled clients that are now former clients. I have enjoyed this game up until now but feel that the lack of response to problems is a sure fire way to lose more customers. Ill try to be patient to see whether anyone gets back to me if not it just might be sign to move on to another game with another company - See more at: https://care.king.com/en/candy-crush-saga/unbelievable-all-boosters-disappeared-again#entry_74224

Same thing happened to me with my Kindle. I am devastated!! Is there anyway to get the boosters back??

José_Luis

Tengo el mismo problema

I have the same problem

Matthew_Reno

Hey leo, I also have had this problem since last week's update.

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

Accepted answers

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

All comments

Former_User

Hi Tracy,

I've just sent you a message which you can find by clicking on the mail icon in the top right of the main King Care page if on PC, or tapping the left hand menu if on Mobile/Tablet.

Thanks!

Matthew_Reno

Hey leo, I also have had this problem since last week's update.

José_Luis

Tengo el mismo problema

I have the same problem

Mark_Stevens

Same thing happened to me with my Kindle. I am devastated!! Is there anyway to get the boosters back??

From all the recent posts seems like we all lost their boosts around the same time. I dont believe that the info is stored on the phone/ipad as this shouldnt happen during game play.

King is off my play list as they cant service their customers issues timely or even at all.

Deborah_Huertas

I have the same problem and had between 75 and 100 of some boosters and 25-50 of other boosters. Where did they go? All I did was download the current update. Same phone. No response from King at all

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