Candy Crush Saga

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logged into facebook but no friends show

I'm logged into facebook but only I am playing. None of my friends show up. I've uninstalled and reinstalled, I've gone into airplane mode, I've had this for 2 days now losing all my lives and boosters doing so. I'm really angry.

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Accepted answers

Cezdiamond

Hi SamJane- Welcome to the King Care community. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-)

Please be sure to update to the latest version once it is available.

Thanks so much!

All comments

Cezdiamond

Which device are you playing on?

bella313

This started for me today. I've tried everything. I'm not losing progress or anything, but if I try to invite friends or ask for lives, the game completely shuts off.

Amie_King

Same problem here. It's very frustrating. When is it going to be fixed??

kmcnelis

I have same problem too. I uninstalled & re-installed, lost over 400 lives & all my candy bonuses in the process. I'm not happy! Now I have to wait over 30 more hours to move to next level. My Friends are not getting my requests to advance to next level.

Jevelynne

What about all of our lost candies and gold bars from reloading the app because it wouldn't connect????? - See more at: https://care.king.com/en/candy-crush-saga/cant-connect-with-fb#sthash.L3QqiphB.dpuf

DeXVinogradov

I have the same problem. После окончания акции со сбором полосатых конфет игра вылетала на сообщении, что я занял 11 место. Включил режим полета и попробовал войти. Сообщение прошло без вылета, но после восстановления подключения все бустеры пропали.

Kneetree13

I updated my app today and this issue still hasn't been resolved. I need to send out requests for tickets, please fix asap

Bent_Alkhaleaj

Please help us stel we have problem no frinds on the levels and we cant send to our friends to help us for the lif

Pam_Logan

I have the same problem. Also,when winning a Gold Bar I never seem to receive them. This has happened quite a few times.

Cezdiamond

Thanks SamJane!

SamJane

They've told me a couple of weeks. You can play by logging into your king account in the meantime to carry on and not lose your progress. When they've fixed the problem, facebook will sync your progress.

DeAnne-3

Same problem, when will the next ipdate happen

Cezdiamond

Please be sure to update to the latest version once it is available.

Thanks so much!

Accepted answers

Cezdiamond

Please be sure to update to the latest version once it is available.

Thanks so much!

All comments

Cezdiamond

Please be sure to update to the latest version once it is available.

Thanks so much!

DeAnne-3

Same problem, when will the next ipdate happen

SamJane

Cezdiamond

Thanks SamJane!

Pam_Logan

I have the same problem. Also,when winning a Gold Bar I never seem to receive them. This has happened quite a few times.

Bent_Alkhaleaj

Please help us stel we have problem no frinds on the levels and we cant send to our friends to help us for the lif

Kneetree13

I updated my app today and this issue still hasn't been resolved. I need to send out requests for tickets, please fix asap

Same problem here. It's very frustrating. When is it going to be fixed??

bella313

This started for me today. I've tried everything. I'm not losing progress or anything, but if I try to invite friends or ask for lives, the game completely shuts off.

Cezdiamond

Which device are you playing on?

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Recent Announcements

🔔 Facebook Progress Showing as Level 1 - Under Investigation!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
🎥 Why don't I see video ads in my game? Here’s what you need to know!
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We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…