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Where are my Facebook friends?

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Jane_Sprando
Jane_Sprando Posts: 2 Newbie
in Support

All my friends have disappeared in Candy Crush Saga on my ipad. I am the only one playing. They were all there yesterday 

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Answers

  • Jane_Sprando
    Jane_Sprando Posts: 2 Newbie
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    Same here on andriod 

    If I could FIND and READ your answer, it would be helpful! How do I access your answer?
    Flag · Helpful Sweet Love Haha
  • Natalie_Blake
    Natalie_Blake Posts: 9 Level 2
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    Same here on andriod 

    Similar issue here, except only half of my Facebook friends are showing up on iPhone, and they're mostly ones who don't play! I've tried logging out and back in with Facebook on the app, but it doesn't help.
    Flag · Helpful Sweet Love Haha
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager
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    Cant find friends on my mobile 

    Hi Sean- Please wait for the next update, this should resolve the problem :-)
    Flag · Helpful Sweet Love Haha
  • Kerry-2
    Kerry-2 Posts: 22 Level 2
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    Hi Everyone-  Welcome to the King Care community and thanks for taking the time to report this. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-) 

    Please be sure to update to the latest version once it is available. 

    Thanks so much! 

    Are you going to restore all lost lives saved and all boosters lost aswell?
    Flag · Helpful Sweet Love Haha
  • bethga
    bethga Posts: 1 Newbie
    edited November 2016
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    Same thing happened to me and i've just updated to the latest version and i lost my friend, items and lives, not happy!

    I lost all my items and extra lives too!!! so upset!!!!
    Flag · Helpful Sweet Love Haha
  • Mickeygr420
    Mickeygr420 Posts: 2 Newbie
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    Hi Everyone-  Welcome to the King Care community and thanks for taking the time to report this. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-) 

    Please be sure to update to the latest version once it is available. 

    Thanks so much! 

    I updated candy crush yesterday and my friends are still gone. Now I'm stuck waiting 3 days to get to the next level because I have no one to help give me tickets
    Flag · Helpful Sweet Love Haha
  • Arzu_Kaya
    Arzu_Kaya Posts: 1 Newbie
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    Hi Everyone-  Welcome to the King Care community and thanks for taking the time to report this. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-) 

    Please be sure to update to the latest version once it is available. 

    Thanks so much! 

    Are you going to restore all lost lives saved and all boosters lost aswell? I lost 300+ special candies while re-installing the game.
    Flag · Helpful Sweet Love Haha
  • Kimmyd14
    Kimmyd14 Posts: 1 Newbie
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    Same thing happened to me and i've just updated to the latest version and i lost my friend, items and lives, not happy!

    Same here
    Flag · Helpful Sweet Love Haha
  • Katie-11
    Katie-11 Posts: 1 Newbie
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    Hi Everyone-  Welcome to the King Care community and thanks for taking the time to report this. I am really sorry that you have been experiencing a connection problem. Our technical team have been working hard to find a solution and they have confirmed that there will be a fix in the next update :-) 

    Please be sure to update to the latest version once it is available. 

    Thanks so much! 

    I've updated as well on my Android phone and still having this issue. So it's not solved
    Flag · Helpful Sweet Love Haha
  • Jill-7
    Jill-7 Posts: 1 Newbie
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    Same thing happened to me and i've just updated to the latest version and i lost my friend, items and lives, not happy!

    Same here - can only hope we get everything back!
    Flag · Helpful Sweet Love Haha

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