Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Not getting lives

It's strange that since I gave in and paid for a few lives and 10 gold bars for more moves to finish a level, now no matter how many times I request lives I might get 1 or 2:a day that's it, it feels as if the lives aren't being given to me in an attempt to get me to buy more

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Pummraj, Colette,

I am experiencing the same thing. My friends list in intact and I am getting the requests from my friends, the most I have received in one day is 3. My storage says that I can store up to 200 lives but I'm not getting them. Please fix this. This is the second time I have sent this message.

thanks,

Greg Gagner

Playing on one device only, and friends list is intact, I'm receiving plenty of requests for lives of friends which I'm sending but getting almost no lives when I'm asking for them.

https://community.king.com/en/candy-crush-saga/discussion/426459/not-getting-lives

Hello @ColetteP 🤗 Hearty Welcome to our sweet King Community!

I am sorry to know that you are not receiving lives from your friends!! Can you tell me when did this start?

Are you playing the game on a single device or multiple devices? If using multiple devices, did you check the other devices? With the recent changes to the game, I have noticed that I am receiving lives only on one device!!

If you are playing on a single device, did you make sure that all your friends are intact? Like I have mentioned above, there have been many changes to the game, some players are missing their friends lists too!! If that is the case, we need to make sure that you add back all the friends otherwise, your friends cannot send you lives as they do not see you in their list!!

Please take a look at the steps suggested HERE which you can try out incase there might be an issue!

To reply back and/or to ask any further questions, you can simply type in the blank box given below to my comment.

Hope to talk to you soon🍫🍫

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New here? Sign in or create an account to join the fun.

Accepted answers

All comments

https://community.king.com/en/candy-crush-saga/discussion/426459/not-getting-lives

Hello @ColetteP 🤗 Hearty Welcome to our sweet King Community!

I am sorry to know that you are not receiving lives from your friends!! Can you tell me when did this start?

Are you playing the game on a single device or multiple devices? If using multiple devices, did you check the other devices? With the recent changes to the game, I have noticed that I am receiving lives only on one device!!

If you are playing on a single device, did you make sure that all your friends are intact? Like I have mentioned above, there have been many changes to the game, some players are missing their friends lists too!! If that is the case, we need to make sure that you add back all the friends otherwise, your friends cannot send you lives as they do not see you in their list!!

Please take a look at the steps suggested HERE which you can try out incase there might be an issue!

To reply back and/or to ask any further questions, you can simply type in the blank box given below to my comment.

Hope to talk to you soon🍫🍫

Playing on one device only, and friends list is intact, I'm receiving plenty of requests for lives of friends which I'm sending but getting almost no lives when I'm asking for them.

Pummraj, Colette,

I am experiencing the same thing. My friends list in intact and I am getting the requests from my friends, the most I have received in one day is 3. My storage says that I can store up to 200 lives but I'm not getting them. Please fix this. This is the second time I have sent this message.

thanks,

Greg Gagner

Why don't I have ads for moves or goldbars
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
My entire inventory is gone!
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
How i get my reward?
Pins collection i finish it I didn't received my reward.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…