Candy Crush Saga

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I won the Create Striped Candies contest and it is stuck on calculating the results

Melinda19151

Rather than reward my prize, it's spooling One Moment, Calculating the Results.

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Accepted answers

All comments

Michele_Holmes

Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

I have the same issue .i won 3rd place

Chris_Rice

I am having the same problem. Only difference is that now it has disappeared in the game...

MarkHawk

Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Hi guys, please check for your private message and get back to me. Thanks. - Mark

MarkHawk

Yo tuve el mismo problema.

Hi Miguel, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

Ditto. I have a screenshot showing that I won. Still calculating.

Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

Same problem here too! iOS 10.1 user, with app up to date. Thanks!

MarkHawk

I have the same problem

MarkHawk

I have the same issue.

MarkHawk

I'm having the same issue for two days now it's been calculating results. please help.

MarkHawk

I'm having the same problem as well

MarkHawk

I am having the exact same problem...Someone please help me with this issue.

MarkHawk

Same problem here

MarkHawk

Same problem here....tried logging in and out, still spooling and won't even load my friends that play so I can see standings for each level.

MarkHawk

I am having the same problem.

MarkHawk

Ditto!

MarkHawk

Add me to the list of those stuck with this same issue

Hi Mark, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

I hope King is going to resolve the issue for all players who are still waiting, myself included! I came 2nd but still cannot receive the reward - still calculating the results is as far as it gets. #annoyed

Hi Karen123, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

I have the same issue, only I came 3rd.

Hi David, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

Same same thing

Hi Marie, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

I'm having the same issue. Candy crush sent me an email to view FAQ.... doesn't resolve the issue....

Hi Edward, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

Accepted answers

All comments

MarkHawk

i have the same problem! Is there an answer to this issue?

Hi Guy, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

Same thing here. Two days now of calculating.

Hi Lisainbc, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King Care

MarkHawk

I'm having the same issue. Candy crush sent me an email to view FAQ.... doesn't resolve the issue....

MarkHawk

Same same thing

MarkHawk

I have the same issue, only I came 3rd.

MarkHawk

I hope King is going to resolve the issue for all players who are still waiting, myself included! I came 2nd but still cannot receive the reward - still calculating the results is as far as it gets. #annoyed

MarkHawk

Add me to the list of those stuck with this same issue

MarkHawk

Ditto!

MarkHawk

I am having the same problem.

MarkHawk

Same problem here....tried logging in and out, still spooling and won't even load my friends that play so I can see standings for each level.

MarkHawk

Same problem here

MarkHawk

I am having the exact same problem...Someone please help me with this issue.

MarkHawk

I'm having the same problem as well

MarkHawk

I'm having the same issue for two days now it's been calculating results. please help.

MarkHawk

I have the same issue.

MarkHawk

I have the same problem

MarkHawk

Same problem here too! iOS 10.1 user, with app up to date. Thanks!

MarkHawk

Ditto. I have a screenshot showing that I won. Still calculating.

MarkHawk

Yo tuve el mismo problema.

MarkHawk

Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care

Hi guys, please check for your private message and get back to me. Thanks. - Mark

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