Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King CareI was in third place the last time I checked...before it wouldn't show me the results anymore. Just stuck in a loop of loading results. Now I have no idea.
Hi guys, please check for your private message and get back to me. Thanks. - MarkHi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
Hi Kyle, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King CareI have the same issue as everyone else. Nothing but a spinning circle and "calculating results". Now the link to the contest results in the game is gone. What happens now? All that effort for a software bug? I sure hope not.
Please check my account too. Thanks.Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I am having the same problem.
Hi, I have sent you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue. Kind regards, - Mark, Team King CareI am having the same problem.
That happened to me also -- I got 2nd place in the striped candy contest with the Whale and I never got my prizes!
A kind reminder. Still didn't get any response regarding the issue.Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I am having the same issue, and can provide 2 tickets numbers that I was emailed. Thanks in advance!Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care
I had also the same problem. I won the contest but also it keeps on calculating. I had opened a ticket 3952847 but did not get any response.Hi guys,
I have sent each of you a private message, so that we can check your player account. Please click on the envelope icon on the top right corner of the screen and kindly get back to me with the details in order to solve the issue.
Kind regards,
- Mark, Team King Care