Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I won 1st place Striped candy contest, but didn't receive my award！

I won 1st place Striped candy contest, but didn't receive my award!

I worked so hard for it, and won 1st prize as it showed on my app. But when I tried to claim my prize, it showed that the system was calculating the result, forever! I waited at least 3 days, and this morning when I was checking again, the contest was off line!!! What a disappointment! I felt cheated and upset! I want my prize back!

Accepted answers

All comments

MrsLewis

I also have this issue. I worked for second place and have no reward just had a spinning loading symbol

Cezdiamond

Ok, I saw the two messages. So I'm just going to wait for your further message about my winning, right?

I have sent you another message :-)

FOG

Ok, I saw the two messages. So I'm just going to wait for your further message about my winning, right?

Cezdiamond

HI FOG- Please check next to your profile icon in the top right hand corner of the King Care page. :-)

Let me know if you still need a hand.

Thanks!

FOG

Thanks!

Sorry I didn't see any message in my envelope.

Cezdiamond

Hi FOG- Welcome to the King Care community. I am really sorry that you did not receive your rewards. Thanks for highlighting this to us. I would like to check your account.

I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.

Have a sweet week!

Welcome! 👋

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Accepted answers

All comments

Cezdiamond

Hi FOG- Welcome to the King Care community. I am really sorry that you did not receive your rewards. Thanks for highlighting this to us. I would like to check your account.

I would like to check your account so I have sent you a private message. Please click on the envelope icon on the top right hand corner on the screen.

Have a sweet week!

FOG

Thanks!

Sorry I didn't see any message in my envelope.

Cezdiamond

HI FOG- Please check next to your profile icon in the top right hand corner of the King Care page. :-)

Let me know if you still need a hand.

Thanks!

FOG

Ok, I saw the two messages. So I'm just going to wait for your further message about my winning, right?

Cezdiamond

Ok, I saw the two messages. So I'm just going to wait for your further message about my winning, right?

I have sent you another message :-)

MrsLewis

I also have this issue. I worked for second place and have no reward just had a spinning loading symbol

level 8960
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How do I withdraw for candy crush
How do IHow do I withdraw please can you people show me everything
Why are you doing this to us?
On my brand new full on memory ipad I lose the moment I’m about to win a game, a life and go back to tye same level which is suddenly harder. I’m not tye only one, read on
Please help me
How Do I play the game candy crush saga
No internet connection
I can't connect to my account. Problem with no internet connection I did try with VPN-wifi-mobile data can't connect

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…