Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

App Crashing

Every time I open the app, the whale comes out and a message pops up about what place I finished in the striped candy game, and then the app closes.

Accepted answers

All comments

Ed_Stefaniuk

Hi dear Candy Crushing friends,
I hope you will all have a Sweet! day today.
Especially since you should now be able to open the game and play it as usual ;-)
Have a great day,
Tony - King Care Team

Dexters delight has been a DISASTER. CRASHES CRASHES CRASHES. Please get it sorted for iPad. PLEASE.

Randle

I don't know if this will work for others, but on mine I went extreme. My games ONLY work now when I disconnect from wifi and Facebook And Bluetooth also. I also had deleted and reinstalled all king games before this step and reset iPad multiple times. However, my candy crush and candy crush saga work when I'm disconnected from wifi, then you have to reboot and it works for me. Hope this helps some others and they don't have to lose all their lives and boosters like I did because I deleted and reinstalled the games.

Hey Nweiss1228, what model iPad are you playing on? There are some iPads that are no longer compatible with their games https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices

Nweiss1228

"Solved" ? We're still stuck -_-

Mine only works when I disconnected my iPad from wifi while playing. It's not ideal but maybe it will help you as well.

Tony_Mc

Solved for me this time, since Tuesday / Wednesday

Good to hear so Crystalium, thanks for your feedback ;-)

Helen_Brown

Hi Cyndi M,
Thank you very much for highlighting this here on King Care.
We are aware of this currently happening in Candy Crush Saga, both on Android and iOS devices, and our Game Studio is investigating this issue.
I will get back to you once I have more information. In the meantime, I will use your thread here to inform other players about the same.
Thank you for your patience and understanding.
Kindest regards,
Tony - King Care Team

Nor mine getting really annoyed

Mary_Holland_

Same issue on iPhone. I can't play until it's fixed

Mine either. It's bad enough it doesn't connect to Facebook, but now this.

Janet_Lu-Luna

"Solved" ? We're still stuck -_-

finally stopped crashing for me. Try yours.

Joyn

Hi Cyndi M,
Thank you very much for highlighting this here on King Care.
We are aware of this currently happening in Candy Crush Saga, both on Android and iOS devices, and our Game Studio is investigating this issue.
I will get back to you once I have more information. In the meantime, I will use your thread here to inform other players about the same.
Thank you for your patience and understanding.
Kindest regards,
Tony - King Care Team

Not fixed on my phone. Still crashes

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Accepted answers

All comments

Joyn

Hi Cyndi M,
Thank you very much for highlighting this here on King Care.
We are aware of this currently happening in Candy Crush Saga, both on Android and iOS devices, and our Game Studio is investigating this issue.
I will get back to you once I have more information. In the meantime, I will use your thread here to inform other players about the same.
Thank you for your patience and understanding.
Kindest regards,
Tony - King Care Team

Not fixed on my phone. Still crashes

Janet_Lu-Luna

"Solved" ? We're still stuck -_-

finally stopped crashing for me. Try yours.

Mary_Holland_

Same issue on iPhone. I can't play until it's fixed

Mine either. It's bad enough it doesn't connect to Facebook, but now this.

Helen_Brown

Hi Cyndi M,
Thank you very much for highlighting this here on King Care.
We are aware of this currently happening in Candy Crush Saga, both on Android and iOS devices, and our Game Studio is investigating this issue.
I will get back to you once I have more information. In the meantime, I will use your thread here to inform other players about the same.
Thank you for your patience and understanding.
Kindest regards,
Tony - King Care Team

Nor mine getting really annoyed

Tony_Mc

Solved for me this time, since Tuesday / Wednesday

Good to hear so Crystalium, thanks for your feedback ;-)

Nweiss1228

"Solved" ? We're still stuck -_-

Mine only works when I disconnected my iPad from wifi while playing. It's not ideal but maybe it will help you as well.

Randle

I don't know if this will work for others, but on mine I went extreme. My games ONLY work now when I disconnect from wifi and Facebook And Bluetooth also. I also had deleted and reinstalled all king games before this step and reset iPad multiple times. However, my candy crush and candy crush saga work when I'm disconnected from wifi, then you have to reboot and it works for me. Hope this helps some others and they don't have to lose all their lives and boosters like I did because I deleted and reinstalled the games.

Ed_Stefaniuk

Hi dear Candy Crushing friends,
I hope you will all have a Sweet! day today.
Especially since you should now be able to open the game and play it as usual ;-)
Have a great day,
Tony - King Care Team

Dexters delight has been a DISASTER. CRASHES CRASHES CRASHES. Please get it sorted for iPad. PLEASE.

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How do I know if my account is linked to King account? I started playing linking it to FB but I am having FB issues and they might close my account. Will I lose my progress thru FB? Is my progress being saved in my King account? How can I find out if it is?
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Boosts not received
On 28 of December I paid 2.99 € for booster and I didn't t receive it . I did it again 2.99 and didn't receive it . On 30 December I paid 3.99 for booster and again I didn't receive it. I did those by paysafe card. All three times they double charge me and send me back the one payment. So I lost 2.99+2.99+3.99 € and had no…

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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