Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

When do you plan on fixing the loading problem?

The game will not load on the FIRST attempt, but loads fine on the SECOND try....thus wiping out your envelope. It is not my computer---it's the game and I am not the only one with the problem. So are you actually looking into this, or is it what you intend to happen? That's what I'm starting to believe.

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StuckInATree

How do you know it's not your computer and what did you do to rule that out? The game is loading and playing fine for me on my Facebook, if it was the game should it not be the same for everyone else playing on Facebook? Not seen any other posts that mention this so far, or are these posted somewhere else?

Ah ok, didn't see those. The one thing I've noticed is that most of the recent posts where people have said they're stuck on 100% loading bit are playing through Facebook or King.com on a Windows 10 PC. Downloading the game app from the Windows Store generally does the trick, plus you get the benefit of not having your inbox wiped every time you close the game! Hope that works for you and Merry Christmas!

Tammy_Kory

How do you know it's not your computer and what did you do to rule that out? The game is loading and playing fine for me on my Facebook, if it was the game should it not be the same for everyone else playing on Facebook? Not seen any other posts that mention this so far, or are these posted somewhere else?

alrighty then...I tried to reply to you, but apparently it needs to be approved

Tammy_Kory

How do you know it's not your computer and what did you do to rule that out? The game is loading and playing fine for me on my Facebook, if it was the game should it not be the same for everyone else playing on Facebook? Not seen any other posts that mention this so far, or are these posted somewhere else?

others have replied to my previous posts stating the same loading problems. And I have tried every single suggestion they listed and nothing mattered. Others also posted that none of their suggestions worked. I wish it were the same for me playing on facebook, but it's not

Tammy_Kory

Tammy. I play on a PC/Facebook & have noticed that if i receive lives & i already have 5, then i let them go into the envelope. Invariably, when i go to play, the game it crashes & wipes out the contents of the envelope. It is never a problem if there is nothing in my envelope.
Compliments of the Season to you Saturday in New Zealand. It`s about 12 Noon. Nice & warm & Christmas is tomorrow. Take care. Merry Christmas.

Thanks Bruce!! Merry Christmas to you too!

Bruce_Hayward

Tammy. I play on a PC/Facebook & have noticed that if i receive lives & i already have 5, then i let them go into the envelope. Invariably, when i go to play, the game it crashes & wipes out the contents of the envelope. It is never a problem if there is nothing in my envelope.

Compliments of the Season to you Saturday in New Zealand. It`s about 12 Noon. Nice & warm & Christmas is tomorrow. Take care. Merry Christmas.

StuckInATree

How do you know it's not your computer and what did you do to rule that out? The game is loading and playing fine for me on my Facebook, if it was the game should it not be the same for everyone else playing on Facebook? Not seen any other posts that mention this so far, or are these posted somewhere else?

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StuckInATree

Bruce_Hayward

Compliments of the Season to you Saturday in New Zealand. It`s about 12 Noon. Nice & warm & Christmas is tomorrow. Take care. Merry Christmas.

Tammy_Kory

Tammy. I play on a PC/Facebook & have noticed that if i receive lives & i already have 5, then i let them go into the envelope. Invariably, when i go to play, the game it crashes & wipes out the contents of the envelope. It is never a problem if there is nothing in my envelope.
Compliments of the Season to you Saturday in New Zealand. It`s about 12 Noon. Nice & warm & Christmas is tomorrow. Take care. Merry Christmas.

Thanks Bruce!! Merry Christmas to you too!

Tammy_Kory

How do you know it's not your computer and what did you do to rule that out? The game is loading and playing fine for me on my Facebook, if it was the game should it not be the same for everyone else playing on Facebook? Not seen any other posts that mention this so far, or are these posted somewhere else?

Tammy_Kory

How do you know it's not your computer and what did you do to rule that out? The game is loading and playing fine for me on my Facebook, if it was the game should it not be the same for everyone else playing on Facebook? Not seen any other posts that mention this so far, or are these posted somewhere else?

alrighty then...I tried to reply to you, but apparently it needs to be approved

StuckInATree

How do you know it's not your computer and what did you do to rule that out? The game is loading and playing fine for me on my Facebook, if it was the game should it not be the same for everyone else playing on Facebook? Not seen any other posts that mention this so far, or are these posted somewhere else?

Payment
Sir me jab bhi payment karta hu mere game account me gold coin nhi aate
Got Booster Wheel Jackpot, But It Didn't Include the 15min UFO
I got the booster wheel spin jackpot today, and it looks like it's supposed to include everything that shows on the wheel. However, there was no 15 min unlimited UFO blaster (it showed it in the graphic showing you won the jackpot, but it was not in my boosters). Is this a known issue or just a one off glitch?
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Why don't I have ads for moves or goldbars
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏

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Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…