Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello Patrick @patrick23🤗 A Warm Welcome to our sweet King Community!
I am sorry to hear about the issue you are experiencing with level 5640.
We have received another complaint last night and before also! I have reported to our Candy Community In-charge and it was sent to the game Studio this morning! To hear back from the Studio, we will have to wait till Monday or Tuesday as the game team needs time to investigate and fix the issue.
Please don't waste your money or inventory on this level anymore! For the lost inventory, you can send a complaint to the King Player Support team. So that, they can reimburse your lost items.
Note: Please make sure to pick the choice "there is a bug in my level" (or something along those lines) while sending your complaint.
If you have any other questions, please reply back by typing in the blank box given below to my comment🍫🍫
There is a glitch in this level meaning that the striped candies fire continuously and so the level hangs up. You could try one more time and try a different strategy to get around this. Be aware of the row that fires continuously and avoid hitting striped/striped combos into it. If you have no choice then swipe downwards rather than upwards into the two stripes. Do NOT waste gold on this level though. Gold is too precious, only use it to play on when you can see on the board that you definitely will win the level in the next move or two. For this pause before the your last move to assess the board before it disappears. The algorithms do work against players, but they can be beaten. Recognising how the algorithm is trying to trick you is the first step. One trick of the game is to get you on a win streak and then block it. Don't fall for this. Sacrifice your win streak if the board is hopeless! The next few levels are then more likely to be easier to pass I have found.
Level not working properly. It is not a glitch on my end. Can you fix it?
Hello @Louie816🤗 Hearty Welcome to our sweet King Community!
Yes, you are right! The glitch in level 5640 is not on your side.
We have received few more complaints about this glitch and it was reported to the game Studio through our Community In-charge. Please wait till Monday (or Tuesday the latest) for the glitch to be fixed as the Kingsters do not work over the weekends.
Thank you for your patience and understanding.
If you need further assistance or have more questions, please reply back by typing in the blank box given below🍫🍫
Thanks sharing this 😀
You will be happy to know that the designers will have a look at this level and correct the issue. I would give it some time and try the game later today.
Let us know if the issue keeps persisting but it should not 😉
Thanks sharing this 😀
You will be happy to know that the designers will have a look at this level and correct the issue. I would give it some time and try the game later today.
Let us know if the issue keeps persisting but it should not 😉