Candy Crush Saga

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All You Need to Know About All Stars 2026

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Missing boosters

Katie_Hill

I purchased the $15.99 special and got my gold bars but none of the boosters. What do I do now?

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All comments

Katie_Hill

Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny

I am missing the boosters from my purchase. I tried to restore purchases but that didn't work. I was told to check my inbox for a message from Johnny, but there is no message in my inbox. Been 5 days since I posted that I had no message in my inbox, but no response yet.

Katie_Hill

I am still missing boosters from my purchase. I tried to restore purchases, but it didn't work. Johnny sent me a message telling me to check my inbox 5 days ago, but there is nothing in my inbox.

Katie_Hill

Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny

I do not have anything in my inbox.

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny

Accepted answers

All comments

Johnny_Ryall

Hello.

Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.

Kind regards,

Johnny

Katie_Hill

Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny

I do not have anything in my inbox.

Katie_Hill

I am still missing boosters from my purchase. I tried to restore purchases, but it didn't work. Johnny sent me a message telling me to check my inbox 5 days ago, but there is nothing in my inbox.

Katie_Hill

Hello.
Please check your King Care inbox (top right on a computer or in the left hand menu on mobile) as I have sent you a message about this.
Kind regards,
Johnny

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Recent Announcements

Shop not Loading 13/03 - (Edited by CM: Under Investigation)!
Unable to purchase
Booster wheel not working - Edited by CM: Fixed on version 1.323 Update your game!
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Recent Crashes 2/21/26 - (Edited by CM: Reported to the Studio)!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…