Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

booters

Clover-3

i am so angry that the candy crush hvnt answer me any question, then call me to this king care find the answer myself!

So so so so bad service!!

they suddenly delete all my boosters ! But no one give me the answer why and give me back all my booster!!

Accepted answers

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Tony_Mc

y u block my message? afraid people know the true!!!

Thank you for your comment Clover. What message do you exactly refer to? I received your private message. Please find our Terms & Conditions here Free saved up items are "Non refundable or transferable" as stated in our Terms of Service: http://about.king.com/consumer-terms/terms/en. Free saved up items are "Non refundable or transferable" as stated. Kindest regards, Tony - King Care Team

Clover-3

y u block my message? afraid people know the true!!!

Clover-3

i also reply yr email! please check it and solve this problem and give me back my boosters!

Tony_Mc

Hi Clover,

Thank you for posting this here on King Care.

I´m sorry this happened to you in Candy Crush Saga on your iPhone.

I have sent you a private message, visible for you in your inbox, in order to check out your account.

Saved up free boosters and lives can get lost due to several reasons. As they are items saved directly to your device's memory in temporary data-files, these can get overwritten by deleting and reinstalling the game or with an update of either your device's operating system or of the game itself.

Therefor we never recommend storing too many free boosters on your device as not only is there a chance they may be lost but they can also affect the game play.

Kindest regards,

Tony - King Care Team

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

All comments

Tony_Mc

Hi Clover,

Thank you for posting this here on King Care.

I´m sorry this happened to you in Candy Crush Saga on your iPhone.

I have sent you a private message, visible for you in your inbox, in order to check out your account.

Therefor we never recommend storing too many free boosters on your device as not only is there a chance they may be lost but they can also affect the game play.

Kindest regards,

Tony - King Care Team

Clover-3

i also reply yr email! please check it and solve this problem and give me back my boosters!

Clover-3

y u block my message? afraid people know the true!!!

Tony_Mc

y u block my message? afraid people know the true!!!

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…