Sign Up!

Why did you change the game? No candy drops, daily wheel or treasure chests No fun anymore !!!

crwise16794
crwise16794 Posts: 1 Newbie

Everything changed from this morning when I logged in this afternoon .You could't gather candy drop to get a tottal of 180 point so you could earn extra stuff to beat the games .

Answers

  • Jane_Neal
    Jane_Neal Posts: 1 Newbie

    Hello- Thank you for your feedback. 

    Due to severe security risks, many tech firms, including Apple, Microsoft and Mozilla are now phasing out support for Adobe Flash software and moving towards other more stable and secure options, namely HTML5.

    This means that we have had to make some changes to the apperance of the  game.

    At King we are committed to providing a high quality gaming experience for our valuable players, and as such we are now in the process of moving all our games onto a HTML5 platform. During this transition certain browsers, e.g Internet Explorer and Safari, may experience temporary or permanent issues in loading the game.

    We recommend using Google Chrome, Mozilla Firefox or Opera to ensure a smooth, playing experience.

    You can download either of these from the following links:

    https://www.google.com/chrome/browser/desktop/index.html

    http://www.mozilla.com/firefox/upgrade.html

    http://www.opera.com/computer

    Until we have fully migrated the game onto HTML5, unfortunately, some other features will be temporary unavailable; the Daily Booster Wheel, Sugar Drops and the special promotions and challenges that we frequently run.

    All of these are coming back in the very near future but are currently not supported by HTML5. In the meantime head on over to your mobile game where all of these features are still ready and waiting for you.

    I hope this doesn't affect your enjoyment of the game too much.

    Totally agree- I won't be playing anymore.
  • Jeanette_Joyce
    Jeanette_Joyce Posts: 6 Level 2

    Hello- Thank you for your feedback. 

    Due to severe security risks, many tech firms, including Apple, Microsoft and Mozilla are now phasing out support for Adobe Flash software and moving towards other more stable and secure options, namely HTML5.

    This means that we have had to make some changes to the apperance of the  game.

    At King we are committed to providing a high quality gaming experience for our valuable players, and as such we are now in the process of moving all our games onto a HTML5 platform. During this transition certain browsers, e.g Internet Explorer and Safari, may experience temporary or permanent issues in loading the game.

    We recommend using Google Chrome, Mozilla Firefox or Opera to ensure a smooth, playing experience.

    You can download either of these from the following links:

    https://www.google.com/chrome/browser/desktop/index.html

    http://www.mozilla.com/firefox/upgrade.html

    http://www.opera.com/computer

    Until we have fully migrated the game onto HTML5, unfortunately, some other features will be temporary unavailable; the Daily Booster Wheel, Sugar Drops and the special promotions and challenges that we frequently run.

    All of these are coming back in the very near future but are currently not supported by HTML5. In the meantime head on over to your mobile game where all of these features are still ready and waiting for you.

    I hope this doesn't affect your enjoyment of the game too much.

    I have downloaded Firefox and the result is exactly the same. Still the awful new layout. If I log in on my laptop on my husbands account, the proper version is still available for him to play so why not my account ?
  • Cezdiamond
    Cezdiamond Posts: 6,498 Community Manager

    well I hope your engineers can make the game look like it used to in HTML5 because the new version is nothing but annoying - the sounds are enough to drive you crazy and the graphics are awful - I hope you  don't ruin all the games 

    Thanks for the feedback :-)
  • Amber_Grandia
    Amber_Grandia Posts: 4 Newbie

    Hello- Thank you for your feedback. 

    Due to severe security risks, many tech firms, including Apple, Microsoft and Mozilla are now phasing out support for Adobe Flash software and moving towards other more stable and secure options, namely HTML5.

    This means that we have had to make some changes to the apperance of the  game.

    At King we are committed to providing a high quality gaming experience for our valuable players, and as such we are now in the process of moving all our games onto a HTML5 platform. During this transition certain browsers, e.g Internet Explorer and Safari, may experience temporary or permanent issues in loading the game.

    We recommend using Google Chrome, Mozilla Firefox or Opera to ensure a smooth, playing experience.

    You can download either of these from the following links:

    https://www.google.com/chrome/browser/desktop/index.html

    http://www.mozilla.com/firefox/upgrade.html

    http://www.opera.com/computer

    Until we have fully migrated the game onto HTML5, unfortunately, some other features will be temporary unavailable; the Daily Booster Wheel, Sugar Drops and the special promotions and challenges that we frequently run.

    All of these are coming back in the very near future but are currently not supported by HTML5. In the meantime head on over to your mobile game where all of these features are still ready and waiting for you.

    I hope this doesn't affect your enjoyment of the game too much.

    The sugar track has been removed from mobile devices as well so I'm not sure why you are telling people otherwise
  • Janine_Wackowski
    Janine_Wackowski Posts: 2 Newbie

    well I hope your engineers can make the game look like it used to in HTML5 because the new version is nothing but annoying - the sounds are enough to drive you crazy and the graphics are awful - I hope you  don't ruin all the games 

    The new version is awful, it's like I'm playing a cartoon game, I hate it, Plus there's no more envelope to save your requests and if you don't go to your requests right away, they disappear too.
  • Janine_Wackowski
    Janine_Wackowski Posts: 2 Newbie

    Hello- Thank you for your feedback. 

    Due to severe security risks, many tech firms, including Apple, Microsoft and Mozilla are now phasing out support for Adobe Flash software and moving towards other more stable and secure options, namely HTML5.

    This means that we have had to make some changes to the apperance of the  game.

    At King we are committed to providing a high quality gaming experience for our valuable players, and as such we are now in the process of moving all our games onto a HTML5 platform. During this transition certain browsers, e.g Internet Explorer and Safari, may experience temporary or permanent issues in loading the game.

    We recommend using Google Chrome, Mozilla Firefox or Opera to ensure a smooth, playing experience.

    You can download either of these from the following links:

    https://www.google.com/chrome/browser/desktop/index.html

    http://www.mozilla.com/firefox/upgrade.html

    http://www.opera.com/computer

    Until we have fully migrated the game onto HTML5, unfortunately, some other features will be temporary unavailable; the Daily Booster Wheel, Sugar Drops and the special promotions and challenges that we frequently run.

    All of these are coming back in the very near future but are currently not supported by HTML5. In the meantime head on over to your mobile game where all of these features are still ready and waiting for you.

    I hope this doesn't affect your enjoyment of the game too much.

    I do not enjoy the new version at all

Hey! Would you like to give us your opinion?