Candy Crush

Sometimes when I purchase extra moves, I am charged but do not receive them. The gold bars arrive, but I do not get the 5 extra moves. I have been reimbursed after contacting King, but it is still happening. The gold bars then just disappear.

 It is very frustrating 

Best Answer

Answers

  • Hey! Would you like to give us your opinion?

  • StuckInATreeStuckInATree Posts: 4,900 Level 3
    Accepted Answer

    Have you got back in touch with them again to let them know that? If you're already in direct contact with them you should continue to do so.

    Accepted Answer
  • Have you got back in touch with them again to let them know that? If you're already in direct contact with them you should continue to do so.

    It is embarrassing, but I will. Thank you
  • StuckInATreeStuckInATree Posts: 4,900 Level 3
    edited March 2017

    Have you got back in touch with them again to let them know that? If you're already in direct contact with them you should continue to do so.

    Don't worry there's nothing to be embarrassed about, it what they are there for :) tech issues can happen to anyone. If you have any problems getting back to them though just let me know and I'll see if I can get a moderator to look into it for you.
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