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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I was on 1000 something 1005-10 maybe levels and i login with facebook and i lost all levels.
Hi, when i started playing this game long time ago i didn't login to king.com or facebook and now i change my phone and i want save levels so i try login with facebook still on old phone - go to candy crush was something about 1000-1010 levels then go to login facebook and all gone now i check with and without facebook and still level 1
Hi Bah Bah (and thanks for sharing JillyJill) Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)Have a lovely week!
Hi Bah Bah (and thanks for sharing JillyJill) Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a lovely week!
I was at 2452? Level and now back to 1!!! HELP!!! Did not use Facebook ever... I started playing 4 years ago & don't remember how I started-maybe just an App? Via Email?
As always, thank you for the assistance Cezdiamond! Jilly
As always, thank you for the assistance Cezdiamond!
Jilly
Okay Bah Bah, well don't close out your old phone yet. I will get a King Moderator to help you once they are available. You'll most likely get a message here on your King Care account.
Thank you for your patience,
Hi Bah Bah,
Thank you for contacting King Care! Was this the 1st time you've logged into facebook? Have you tried logging in through king.com using your email address? This may help restore your levels. Let me know if you can login at king.com.
Thank you,
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Hi, WhWhen I watch a video, click on the X sometimes it opens a Web browser, but when I try to go back to the game it restart it! So each time I do lose the level. Can you help me? Many thanks
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
The above two is only part of the samples!
Is there a game update available in the game and community?
after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…