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Cannot sync candy crush soda and candy crush jelly with facebook

Posts: 3

Level 1

I play these 2 games on mobile app. Few weeks ago, I upgraded my facebook app and changed password. Now, I cannot sync them with facebook even though I deleted them & reinstalled. 

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Best Answer

  • Posts: 3,526
    Answer βœ“

    If you changed your Facebook password then you need to change it in the mobile app and also your browser as well. Then you should be able to connect. 

Answers

  • Posts: 3,526
    Answer βœ“

    If you changed your Facebook password then you need to change it in the mobile app and also your browser as well. Then you should be able to connect. 

  • Posts: 3

    Level 1

    I tried this way but I still cannot sync my games to my facebook. 

    Moreover, everytime I click "connect facebook" button, it errors and cannot play game.

  • Posts: 3,526

    Log out of everything and restart your phone before logging back in again. This should clear the memory.

  • Posts: 3

    Level 1

    Log out of everything and restart your phone before logging back in again. This should clear the memory.

    KingsPinn, thanks for your advice. I can fix it.

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