Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I had to reinstall candy crush on my android and lost all my boosters. Its there a way to get them back? Very frustrating
Hi Melanie- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration.
Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these items to be lost.
For this reason we do not recommend storing too many of the won boosters as these can indeed be lost unlike Gold Bars.Let's make things right again so that you can all enjoy your sweet adventures! I will send you a private message so that I can check your account, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a Candy Crushing week!
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Thanks!
I don't know how to insert a pic or screenshot from here. Can I send it to an email?
@Melanie please can you upload a screenshot of this error so that I can escalate this? Thanks!
I can't send a reply. I keep getting a error message saying there a server-side error.
I don't know how to reply to the mailbox. Please help!
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Hi all, i haven't been getting any new levels in about 2 months. I am stuck on 20,525 with no new levels while my friend is almost at 20,800. I followed all of the tips in the FAQ. Is this normal? When can I expect new levels? Thanks.
Udah 3 hari " due to connection issues, we couldn't verify its status, and let you know when connection is restored" kata ini selalu muncul, padahal koneksi internet lancar dan bagus. Tolong diperbaiki lagi, kami mau beli emas tapi tidak bisa karena masalah itu.
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it is impossible to pass 19096 without spending money. The rules keep changing to make the highest levels impossible. king stop being so greedy or lose all your players!
I pasted 18000 levels where my crown?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…