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Since last update, app crashes at the loading screen. Has been doing this for 3 days - have lost my progress on daily prizes. Still getting reminder about events, but I can't load the app. No new updates are waiting. How do I fix this?
I have an iphone7 with the most updated IOS available. Tried all of your suggested fixes, with no success. Deleted and reloaded the app - and now it crashes when I try to connect to Facebook to get back to my saved progress point. Any other suggestions?
Hi speedy_koala Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game on your iPhone. Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios
It is possible that you may be playing on an older device, please see this thread for more information- https://care.king.com/en/bubble-witch-2-saga/problems-with-your-games-crashing-loading-on-certain-ios-devices
Let me know how you get on :-)
Have a sweet week!
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after playing CC for a decade I am deleting my account too Honestly Honestly the levels are too hard unless you spend money There should be more incentive for loyalty
how to pass level 18332 and you guys stop the booster and the extra moves and my son ahead of me in the game and he still gets the extra move and boosters
Is there a game update available in the game and community?
1622 not clear
pls upgrade the software you are taking our precious time.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
