Sign Up!

 ⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏

Candy Crush Won't Load

mbb4917
mbb4917 Posts: 67

Level 3

 Unable to play Candy Crush Saga using Google Chrome on my Surface. I clicked on Facebook. the Candy Crush as I've done for years. First I get a black screen with an "x" in the upper left (which its never done before) then I get the orange King screen, says loading, but it doesn't go any further than that. Then I get a a dialogue box that says it's not responding and am given the options to "wait" or "exit". If I click on "wait", nothing happens. Chrome is completely up to date. I have rebooted several times. This has been ongoing since yesterday. PLEASE HELP

Comments

  • DTinyG1117778
    DTinyG1117778 Posts: 15

    Level 2

    I am having the same problem, cleared my cache. My Mac was just restarted. Won't go past a black screen. Disabled my ad block...Chrome is up to date. Tried on Chrome and Safari, which always still crashes....I can get to play on my phone and iPads...

  • DTinyG1117778
    DTinyG1117778 Posts: 15

    Level 2

    I am able to open a window and play incognito. This is the only option I see for now.

  • mbb4917
    mbb4917 Posts: 67

    Level 3

    Hello! I am also able to play incognito. Thank you for the suggestion. Community King - can you please address the issue so that we do not have to play incognito? Thank you!

  • mbb4917
    mbb4917 Posts: 67

    Level 3

    I just cleared all of my cache and it is now working fine. Give that a try I was reading up on the issue and googled the problem and it suggested trying that thank you for suggesting incognito is that works as well

Hey! Would you like to give us your opinion?