Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
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Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

I lost the daily prize option from my screen.

there were two daily gift options. One is the wheel. The other was a gift box which automatically started on day one. You must open it every day to get a gift up to 7 days and then it starts again. About two weeks ago, the gift box was no longer on my screen. How do I get it back?

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Tony_Mc

Tony ....my question was about the Daily Booster Gifts. Are you saying those are only offered to a select few?

Dorothy, please also note that with the transition to HTML 5, some features might temporarily be gone.

Dorothy-Dot_Lenz

Tony ....my question was about the Daily Booster Gifts. Are you saying those are only offered to a select few?

Tony_Mc

Hi Dorothy & Pamela,

Thank you for posting this here on King Care.

Not always all challenges will be available for all our players in all our games.

Please also note that with the transition to HTML 5, some features might temporarily be gone.

This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

The opposite can also happen and some challenges or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

Kindest regards,

Tony - King Care Team

Pamela_Morris

Mine has gone as well, they must have removed it for some reason

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Accepted answers

All comments

Pamela_Morris

Mine has gone as well, they must have removed it for some reason

Tony_Mc

Hi Dorothy & Pamela,

Thank you for posting this here on King Care.

Not always all challenges will be available for all our players in all our games.

Please also note that with the transition to HTML 5, some features might temporarily be gone.

This can occur since most challenges, new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analise the impact.

The opposite can also happen and some challenges or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges and gaming elements in the future.

Kindest regards,

Tony - King Care Team

Dorothy-Dot_Lenz

Tony ....my question was about the Daily Booster Gifts. Are you saying those are only offered to a select few?

Tony_Mc

Tony ....my question was about the Daily Booster Gifts. Are you saying those are only offered to a select few?

Dorothy, please also note that with the transition to HTML 5, some features might temporarily be gone.

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…