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What happened to the treat calendar?

Brigitte_Thorpe
Brigitte_Thorpe Posts: 7 Level 2
in Support

 I click on it but it stays on start.  This has been happening for over a week.  Previously there was no need to activate the treat calendar, it would start on its own each day on the first log in.

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Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓

    Hi Brigitte Thorpe,

    Thank you for posting this here on King Care.

    Can you please make sure you have installed the latest version of iOS on your device, as well as updated the Candy Crush Saga app on your iPhone?

    Please restart your iPhone afterwards and try again.

    Kindest regards and have a great day,

    Tony - King Care Team

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Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓

    Hi Brigitte Thorpe,

    Thank you for posting this here on King Care.

    Can you please make sure you have installed the latest version of iOS on your device, as well as updated the Candy Crush Saga app on your iPhone?

    Please restart your iPhone afterwards and try again.

    Kindest regards and have a great day,

    Tony - King Care Team

    Flag · Helpful Sweet Love Haha
  • Rich_Sutton
    Rich_Sutton Posts: 2 Newbie

    Hi Brigitte Thorpe,

    Thank you for posting this here on King Care.

    Can you please make sure you have installed the latest version of iOS on your device, as well as updated the Candy Crush Saga app on your iPhone?

    Please restart your iPhone afterwards and try again.

    Kindest regards and have a great day,

    Tony - King Care Team

    I'm using a Samsung tablet and have only gotten the treat calendar once in the past two weeks. Uninstalled the game and reloaded (lost all my power ups) and still don;t get it?
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  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3

    Hi Brigitte Thorpe,

    Thank you for posting this here on King Care.

    Can you please make sure you have installed the latest version of iOS on your device, as well as updated the Candy Crush Saga app on your iPhone?

    Please restart your iPhone afterwards and try again.

    Kindest regards and have a great day,

    Tony - King Care Team

    Hi Rich Sutton,Thank you for commenting here on King Care. I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team
    Flag · Helpful Sweet Love Haha

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