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I hit the Jackpot on Candy Crush and it gave me nothing What can I do to get my Jackpot award??
Hi peplynn- Thanks for on King Care. Welcome to the community. I am really sorry that you did not receive your Jackpot reward, I can understand you frustration. Let's make things right again.
I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)
Have a sweet weekend!
I have gotten Jackpot twice and received nothing but a message saying come back for another spin both times. Can you help me on this?
Did anybody here solved there problem?please comment if you have claim your Jackpot or the problem was resolve so that we know if there is a chance on waiting and what was the prize that a Jackpot gets? Thank you for your reply..:)
I have same problem i win a Jackpot and got nothing. I will send you the snapshot proof of Jackpot won. I hope to hear you soon.
It happen to me. I was super super excited to get the jackpot for the first time and I record it when I click claim and nothing happen. It said "Come back later for another spin". Can someone help me?
I experienced the same issue.. very disappointing!
Also received jackpot and got nothing. I have a screenshot to prove it. Please respond. Thanks.
Hi peplynn- Thanks for on King Care. Welcome to the community. I am really sorry that you did not receive your Jackpot reward, I can understand you frustration. Let's make things right again. I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)Have a sweet weekend!
@Pedro and Hoonie I am very sorry about this, I would like to check your account so I have sent you both private messages through King Care. Please check for the envelope icon in the top right hand corner of the page next to your profile icon.
I have the same situation please help!
Just got the jackpot minutes ago and nothing happened :-(
Hi! I do not appear to have received your message, please could you send it again?
Thanks!
Cezdiamond, I sent you my email address. Still waiting to hear back from you.
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how can I benefit from the game
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This level is simply impossible to pass. I've hit it as part of the concert chaos event and as with all levels to get a band member in this event, it's impossible without using loads of boosters or spending gold for extra moves. This is ridiculous and just makes the game boring. I feel like I've been stuck on it for weeks…
Very very worst level
why did u end the musical event one day ago? I played last whole night to complete the event but u end the event one day ago, I’m very disappointing that act? 🥲🥲 I never trust again on this game 💔💔
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
What can I do to get my Jackpot award??
