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Hi, I've lost my Candy Crush Saga progress, not sure why, could have been due to Facebook login. I was on level 1324 (I think) with about 20 gold bars. Can my progress please be reloaded. Thanks.
Hi,
Thanks to both of you for posting and answering here on King Care.
Please try again now; this should be OK again :-)
Kindest regards and have a great day,
Tony - King Care Team
Thanks all sorted now
I only ever play on the tablet.
Okay thanks, do you normally play on king.Com or just through your tablet?
Hi
Thanks for the prompt reply.
Yes it was first time logging in with Facebook. It's on a Samsung Android tablet.
Thanks
Hi Keith,
Thank you for contacting King Care! Was this your first time logging into Facebook? Also what kind of device are you using and operating system? I'll try to help but I need that information.
Thanks,
Jilly
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
End game directly once moves running out, I cannot use the gold to buy more moves to clear level suddenly. Thanks