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Hello all!
Thank you for contacting King Care! Currently there is an issue with moving on at roadblocks. King is aware of this issue and are working on a fix. Please read and post in this thread: https://care.king.com/en/candy-crush-saga/candy-crush-saga-roadblock-not-functioning-2034855699 so you're accounted for as another player with this problem and so you'll receive updates on any changes.
Thank you for your patience,
Jilly
Same problem! Ughhhh and cannot get anyone to answerIt's second time I contact you, but maybe I wasn't clear. The game has problem, after solved 2735 level, game remains on 2735 and doesn't go ahead to 2736. I SOLVED 2735 at least 6/7 times, why I can't have access to 2736. Game doesn't load or open level 2736!!!!!!Please solve and reply.