Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Quest & Challanges

Hello there! I continuously receive notifications about quests and challenges but, most of the time, when I open the game, there's nothing there waiting for me.

Those few times I find them, they suddenly disappear before the time the should expire (e.g. a challenges countdown shows 48 hours but if I open the game 5 hours later there's no challenge there waiting for me).

Thank you in advance for your kind answer

Accepted answers

All comments

Tony_Mc

This is not the answer I expected... if the game notifies me I have a challenge I expect to find it if I open the game.
I'm aware not every challenge is available for every player but if candy crush tells me I have one available for me I want to find it in my game. Moreover, if I find it and the counter in the game tells the challenge expires in 38 hours, it cannot disappear if I open the game again 2 hours later!!! I expect you to give me a more sensed answer. Thank you

Thank you for posting this here on King Care.I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.Kindest regards,Tony - King Care Team

daninti82

This is not the answer I expected... if the game notifies me I have a challenge I expect to find it if I open the game.

I'm aware not every challenge is available for every player but if candy crush tells me I have one available for me I want to find it in my game. Moreover, if I find it and the counter in the game tells the challenge expires in 38 hours, it cannot disappear if I open the game again 2 hours later!!! I expect you to give me a more sensed answer. Thank you

Tony_Mc

Hi daninti82,

Thank you for posting this here on King Care.

Not always all challenges and offers will be available for all our players in all our games.

This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.

The opposite can also happen and some challenges, offers or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.

Kindest regards,

Tony - King Care Team

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Accepted answers

All comments

Tony_Mc

Hi daninti82,

Thank you for posting this here on King Care.

Not always all challenges and offers will be available for all our players in all our games.

This can occur since most challenges, offers and new elements or extras are made available to only a small part of the players, randomly chosen, for testing purposes and to better analyze the impact.

The opposite can also happen and some challenges, offers or features might get deactivated after some time.

I understand this might not be appreciated by all our players, but I guarantee this is the best way for us to improve our games, challenges, offers and gaming elements in the future.

Kindest regards,

Tony - King Care Team

daninti82

This is not the answer I expected... if the game notifies me I have a challenge I expect to find it if I open the game.

Tony_Mc

This is not the answer I expected... if the game notifies me I have a challenge I expect to find it if I open the game.
I'm aware not every challenge is available for every player but if candy crush tells me I have one available for me I want to find it in my game. Moreover, if I find it and the counter in the game tells the challenge expires in 38 hours, it cannot disappear if I open the game again 2 hours later!!! I expect you to give me a more sensed answer. Thank you

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Help
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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…