Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Exploding Candies in an endless loop

MarkHawk

Hi guys,

We have received feedback from several players about levels where the candies continues to explode in an endless loop.

Levels affected: 2687, 2693, 2699, 2700 and 2703

Thanks for your patience and understanding while we work on this.

- Mark, Team King Care

Accepted answers

All comments

wienermaniac

Infinite loop on 4314. I cannot get past this level and lose my booster/space ship every time.

MichelleBem

Hello everyone! Thanks for your patience while we investigated this issue.
I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.
At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

I’m currently experiencing this on level 376-I have the most up to date version and there is no tap to skip option. Still going at over 1 billion points.....

Randle

Hello everyone! Thanks for your patience while we investigated this issue.
I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.
At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

Thanks so much Cezdiamond, can't wait for that one!

Tony_Mc

Hello everyone! Thanks for your patience while we investigated this issue.
I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.
At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

Awesome Cez!

Randle

Yesterday's update seems to have solved the issue, at least with 2703. Sure took a while...

Awesome GD

JennSchriefer

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

Same problem with 2693. These post are from weeks ago, will it ever be fixed? I have email several times with no response.

Margjack

Yesterday's update seems to have solved the issue, at least with 2703. Sure took a while...

2703 still on endless cascading loop for me!

Cezdiamond

Same here with 2703! This is a nightmare... Hope there's a fix ASAP.

Please make sure that you have the latest update. Thanks!

Cezdiamond

Yesterday's update seems to have solved the issue, at least with 2703. Sure took a while...

Thanks for sharing with us :-)

Lynn_Adams_Shedd

Same issue with 2693.. I killed the app at 33223900 points..

Also on 2693 it racked up over 5 billion points before I decided to kill the game. Then it didn't advance my level but it did take my gold bars I used to complete the level!! Totally frustrating!

Lisa_P-2

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

2693 still cascading after 3 hours and there's even one move left it has to cascade through. Please advise!!!!

Kemfort

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

Your comment was made about 3 weeks ago, how long does this take? I have been watching 2703 cascade for 3 hours now. With the amount of money invested in this game, this really shouldn't take this long to fix this glitch.

Rachel_Larsen

Same issue with 2693.. I killed the app at 33223900 points..

Mine is still going you got to 8 digit score I am at a 9 digit score. Guess it never ends.I don't want to repeat as I used boosters to get through.

Daniel-16

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

I beat level 2693 on Facebook and on my iphone and the same problem persists. Candy crush would crash before it stopped cascading special candies.

Mayra_Irigoyen

Is it fixed yet? Very frustrating

No, it's not fixed as of yet. I just won 2703 and it went straight into infinity. Hoping they fix the glitch soon.

Mayra_Irigoyen

2703 has the same problem. How about a take score button after requirements are met? Although one of the levels also had an endless cascade in the middle.

This problem with 2703 is still un going.

Janine_Roberts

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

Me too passed level useing boosters and it's been running for 2 hours help please level 2693

MSS-king

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

This is nuts.... Took a week to get through 2693, then had to shut it down after about 30 minutes of an endless loop and over 320 million points. King needs to find a way to "grant" us a promotion to the next level.

Cathy_R

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

stuck on 2693. i finally killed the game after 20 minutes of an endless loop. what's most frustrating is it took a long time to finally win this level and i don't get credit for it so i can move on. I don't dare try again without knowing it's been fixed.

Alise_Rabinowitz

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

Same Here... Tried level 2793 through Facebook and it just keeps looping with color bombs, etc. Can't get to the next level... Very Frustrating!!!

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Accepted answers

All comments

Cezdiamond

Same here with 2703! This is a nightmare... Hope there's a fix ASAP.

Please make sure that you have the latest update. Thanks!

Margjack

Yesterday's update seems to have solved the issue, at least with 2703. Sure took a while...

2703 still on endless cascading loop for me!

JennSchriefer

Hi guys,
The Game Studio is working on locating the error. I will update you as soon as the issue has been located and solved.
As a workaround please play the level on Facebook or King.com - just make sure you have the game connected online and you will be able to play the level there.
- Mark

Same problem with 2693. These post are from weeks ago, will it ever be fixed? I have email several times with no response.

Randle

Yesterday's update seems to have solved the issue, at least with 2703. Sure took a while...

Awesome GD

Tony_Mc

Hello everyone! Thanks for your patience while we investigated this issue.
I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.
At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

Awesome Cez!

Randle

Hello everyone! Thanks for your patience while we investigated this issue.
I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.
At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

Thanks so much Cezdiamond, can't wait for that one!

MichelleBem

Hello everyone! Thanks for your patience while we investigated this issue.
I'm delighted to let you know that the Studio has found a solution which will be implemented in the game in the very near future.
At the end of the game in the final Sugar Crush cascade, after 3 seconds a "Tap to Skip" button will appear at the bottom of the screen. Simply tap the button to end the cascade and move onto the next level.
I hope that helps and if you have any more questions in the future just let us know, we're always here to help.

I’m currently experiencing this on level 376-I have the most up to date version and there is no tap to skip option. Still going at over 1 billion points.....

wienermaniac

Infinite loop on 4314. I cannot get past this level and lose my booster/space ship every time.

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Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

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