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Unintended Purchase

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unusualpsycho
unusualpsycho Posts: 1 Newbie

Since the update, there are now multiple pop-ups every time you complete or fail at a level. The constant barrage of these pop-ups has created a lag and just cost me money. I was playing level 2623 and did not come close to completing it. I still got a pop-up asking me to continue. Due to the lag, the click registered after I had moved the cursor and it said that I had purchased the 5 extra moves booster. There was no way to back out as there should be. I want my 10 gold bars back.

Best Answer

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓
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    Hi unusualpsycho,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards and have a great day,

    Tony - King Care Team

Answers

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Answer ✓
    Options

    Hi unusualpsycho,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards and have a great day,

    Tony - King Care Team

  • Tony_Mc
    Tony_Mc Posts: 4,138 Level 3
    Options

    Hi unusualpsycho,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    Kindest regards and have a great day,

    Tony - King Care Team

    Thanks unusualpsycho

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