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i have been playing as a guest for years (more than 4 years) and my level was over 2100. I linked it to Facebook few days ago and lost all data. It took me back to level 1. Please advise.
Question, did someone actually help you and get your progress back? They said they can only get me back to a general idea of where I was. It's been 3 days since they said they would help but have not heard back or gotten my levels restored.
Hi kimmk24- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen.
As soon as you get back to me we can get this sorted :-)
Have a lovely week!
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Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I am on level 18022, and just won an episode race, but wasn’t given my gold bars. It shows in my information that I won, but the 25 gold bars aren’t there.
I get a New celular Phone and i lost my progress in the candy crush app
I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
I logged out and then logged in again in the game but after logging in all the lives which I received from my friends have been disappeared also when I am clicking on that envelope icon to see lives it's not opening anything
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
