Why was I charged 2.99 when the pig was listed as .99 for purchase.

Over charged for purchase.  How do I get a refund?

Best Answer

  • Tony_McTony_Mc Posts: 4,138 ✭✭
    Accepted Answer

    Hi LuVerne,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    The price is incorrect as the Piggy Bank costs $ 2.99 and not $ 0.99. 

    If you purchase the Piggy Bank again, then you will be charged $ 2.99 again.

    Please note this will be fixed in the next release of Candy Crush Saga; please keep an eye out on the next available update for Candy Crush Saga on your mobile.

    This will automatically be updated for Candy Crush Saga on PC.

    Kindest regards and have a great day,

    Tony - King Care Team

    Accepted Answer

Answers

  • DaggiDaggi Posts: 13

    Very interesting indeed. Here in Europe it cost us € 3.49 whis is $ 4.18. King it's nice to see how unfairly you're treating your players. Another reason not to continue anymore.

  • DaggiDaggi Posts: 13

    Very interesting indeed. Here in Europe it cost us € 3.49 whis is $ 4.18. King it's nice to see how unfairly you're treating your players. Another reason not to continue anymore.

  • Tony_McTony_Mc Posts: 4,138 ✭✭

    Hi LuVerne,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    The price is incorrect as the Piggy Bank costs $ 2.99 and not $ 0.99. 

    If you purchase the Piggy Bank again, then you will be charged $ 2.99 again.

    Please note this will be fixed in the next release of Candy Crush Saga; please keep an eye out on the next available update for Candy Crush Saga on your mobile.

    This will automatically be updated for Candy Crush Saga on PC.

    Kindest regards and have a great day,

    Tony - King Care Team

    Thank you LuVerne
  • RandleRandle Posts: 1,977

    Very interesting indeed. Here in Europe it cost us € 3.49 whis is $ 4.18. King it's nice to see how unfairly you're treating your players. Another reason not to continue anymore.

    My Nikes are cheaper in the US too
  • Hi LuVerne,

    Thank you for posting this here on King Care.

    I have sent you a private message regarding your account. You should be able to see it in your inbox here on King Care.

    The price is incorrect as the Piggy Bank costs $ 2.99 and not $ 0.99. 

    If you purchase the Piggy Bank again, then you will be charged $ 2.99 again.

    Please note this will be fixed in the next release of Candy Crush Saga; please keep an eye out on the next available update for Candy Crush Saga on your mobile.

    This will automatically be updated for Candy Crush Saga on PC.

    Kindest regards and have a great day,

    Tony - King Care Team

    And mine does the same thing. The icon says buy your piggy bank for .99 and then the payment goes through as $2.99. I just tried again a minute ago and same thing. Very disceptive.
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