Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
⚠️ Need help? Check our FAQ:s first HERE
📩 Email notifications Customise your experience in the forum! HERE
📩 Email notifications Customise your experience in the forum! HERE
20 January 2018 4619171187 this is the payment reference
Options
Answers
-
Thank you Elsa. I will wait for your response. I had made another purchase after that for &2.29 & that was a success.So kindly look into the purchase of £1.49 where I didn't receive what I purchased.Thank you for your help.Appreciated.RegardsScorpio111-Bharat ShahI will elevate this to a King Admin to check out the purchase.
-
Hi Scorpio- Thanks for getting in touch. I am sorry that you did not hear from a moderator on this. The community is no longer supporting payment problems due to the need to handle sensitive information.
Do not worry, please see our Blog here
Here you will find how to obtain a refund directly with your payment provider, or if you still need help you can find out how to reach our customer service department.
Thanks again!
