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2 days no answer.. keep getting error when I try to send email.. NO awards for winning island by a LARGE number.. Why?? Please help have screen shot to prove.. ugh..
Oh no! I'll elevate this new message to my King Admin.
Hi @highlandergirl I am really sorry that you did not receive your rewards, you have worked hard and I can completely understand your frustration.
I will check your account now and I will send you a private message.
Thanks!
so it just happened AGAIN... I won 6 hours.. the window popped up I claimed and it gave me NOTHING... grrrrrr...
I appreciate it. Thank you
Thanks for the print screen. I will elevate it to a King Admin and you should get a private message here on King Care.
Please upload the print screen and then I will try to elevate to a King Admin.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
