Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Need to get my lost data back from 1st feb.

Have lost my levels status on candy crush saga and soda since changing my I pad on 1st February. Data was taken from my iPhone but the levels on I phone were much lower on that. You have got me on 31 on saga also it is much lower on soda. My level on saga should be 1166 but unfortunately can’t remember level on soda but do know it was higher.

Accepted answers

Cezdiamond

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)

Thanks!

All comments

June_Hare

Cezdiamond. Don’t think you got my answer. I am a member of Facebook and King. I am hopefully hoping that this will help you resolve my and restore my levels on saga and sod as I am so missing playing. Fingers crossed.

June_Hare

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)
Thanks!

Since my last reply I can now give you my levels on 31st January it was 1642 on saga and 1166 on soda. Now you will understand surely that I do not wish to go back to the levels you now have me on 31 saga and 1111?? 8think soda.‘

June_Hare

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)
Thanks!

Cezdiamond, thank. You, yes I am on Facebook hope you can resolve my problem

Cezdiamond

Hi June, have you been playing the game through Facebook because they save your progress. If you don't play through Facebook the levels aren't saved. What I can do is to try to elevate your issue to a King Admin and maybe she can write you privately here.

Thanks Elsa!

June_Hare

My levels were saved to 31st January because they were saved by me on saga and soda, yes I am on Facebook. Thank you for your response.

Cezdiamond

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)

Thanks!

Creative_Elsa

Hi June, have you been playing the game through Facebook because they save your progress. If you don't play through Facebook the levels aren't saved. What I can do is to try to elevate your issue to a King Admin and maybe she can write you privately here.

Welcome! 👋

New here? Sign in or create an account to join the fun.

Accepted answers

Cezdiamond

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)

Thanks!

All comments

Creative_Elsa

Cezdiamond

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)

Thanks!

June_Hare

My levels were saved to 31st January because they were saved by me on saga and soda, yes I am on Facebook. Thank you for your response.

Cezdiamond

Hi June, have you been playing the game through Facebook because they save your progress. If you don't play through Facebook the levels aren't saved. What I can do is to try to elevate your issue to a King Admin and maybe she can write you privately here.

Thanks Elsa!

June_Hare

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)
Thanks!

Cezdiamond, thank. You, yes I am on Facebook hope you can resolve my problem

June_Hare

Hi June- Please create a Kingdom or Facebook account and then reply here. I will then be able to look up your account :-)
Thanks!

June_Hare

🚑 Urgent :Huge technical probleme that made my day the worst really
There was an error rendering this rich post.
Shop cannot be connected
I was trying to contact the Shop to purchase gold bars but I keep getting a message saying that there is no internet connection. Sometimes, I managed to access the Shop but I am unable to proceed to the payment portal for tge same reason. I have restarted my phone before each attempt but to no avail. This caused me a race…
superload
Every single time i get the boost it will crash the game in max ten games saying that i encountered a mistake which we are fixing… altought this has been on for MONTHS. ive spend gold and items to boost my levels just because i have this boost just to lose it on your freaking bug… WHEN ARE U GONNA FIX IT
⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
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Welcome! 👋

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

⛔ Under Investigation: Level 10611, 11069, 11895, 11924 not spawning yellow candies
I cant go forward level 10611, because no Yellow candy of target 18 , coming. Please fixed my issue.
🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…