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I play candy crush on my tablet, not on facebook. After an update I can no longer open the game
After an update, I think yesterday I can no longer open the candy crush game. It tries to open with the orange screen then it closes and goes back to home screen. I have tried all the usual, restarting etc but no use. As I do nor play on facwbook I am worried about losing my game if I reset. Please advise!
Answers
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Hi JSReed!
Which mobile device and OS do you use?
In most cases a reboot of the device can solve many issues.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)
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Samsung Galaxy tab 10.1 on android. I have uninstalled and reinstalled candy crush having, hopefully, saved progress to facebook. Still cannot open the game!Hi JSReed!
Which mobile device and OS do you use?
In most cases a reboot of the device can solve many issues.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)
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I cant even open it on the tablet through facebook!Hi JSReed!
Which mobile device and OS do you use?
In most cases a reboot of the device can solve many issues.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)
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Having same problem as you one year later. What to I have to do to get some help from kingHi JSReed!
Which mobile device and OS do you use?
In most cases a reboot of the device can solve many issues.
You might also have to try to re-install the game. Before doing so please make sure you have the game connected to Facebook or Kingdom in order to save your progress, highscores and gold bars.
Cheers :-)
