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Was at Level 1965 the other night and when i opened it now, it is at 1865? I have updated Chrome, Cleared my history/cache, etc. Can anyone answer why this happened?
Thank you....it is back to where i was. Do you know why it kicks back levels when i clear my browser?
Hi Erin, thanks for the information. I am going to elevate this to a King Admin and you should here from her hopefully tomorrow when she's back in the office.
@Erin please can you check your game now? Thanks!
It never went back to level 1965. And there is no error message, so i have nothing to screen shot. I play through facebook on my laptop. When i cleared my browser, it put me back to level 1865, it's like it is not syncing.
Hi Erin, sorry for the delay in responding and I thank you very much for posting here on King Care. Are you still having this problem? If so, please write back here and please upload a print screen so that we can read the error message.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
