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Well in the lead candy stripe Island challenge with a few hours to go and received nothing.
Contessa_de_Purr
Posts: 6
Level 1
in Support
Well over a 1000 points over no2 on the candy stripe Island challenge with only a couple of hours to go and I have not received a gift. What is the point of spending time playing these challenges?
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Answers
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Hi Contessa de Purr, sorry for the delay in responding but thank you for writing us here at King Care.
To qualify for the reward, you must have been in the top 3 on the Leader Board at the exact time when the challenge finished. It cannot be at any point during the event. When it ends, you will be able to see where you ranked and then the rewards will be paid out. If you didn’t wait until the event ended, then you might have been bumped down in the rankings by others who played to the end. Please keep this in mind for future challenges!
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You say when it ends you will be able where you are ranked, well no there was nothing to indicate that I had even played.Hi Contessa de Purr, sorry for the delay in responding but thank you for writing us here at King Care.
To qualify for the reward, you must have been in the top 3 on the Leader Board at the exact time when the challenge finished. It cannot be at any point during the event. When it ends, you will be able to see where you ranked and then the rewards will be paid out. If you didn’t wait until the event ended, then you might have been bumped down in the rankings by others who played to the end. Please keep this in mind for future challenges!
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