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Where do I file a claim of misleading advertising?
Christina_Dancer
Posts: 32
Level 3
in Support
So I wanted one of those free Pyrex sets that is offered by the "Get It Free" ad several weeks ago. Filled out the questions till I got the success screen and the app informed me that I would get my set within a week. Well, it's been several weeks and the only thing I've seen is an increase of email from all the places I had to give out my email address to. So with whom do I file a complaint with?
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Answers
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You got this add trough our game Christina? Do you still have the add/confirmation email so we can see if this is coming from our game?
A screenshot will do, for information on how to take a screenshot: https://www.take-a-screenshot.org/
Thanks
/QueenB
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The advertisement was one of those you watch to get bonus items. Occasionally I will follow one and seeing as I could use some Pyrex cookware, I clicked through and followed the instructions till completion.
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Are you saying you ordered something from this page https://www.pyrexware.com/customer-service/consumer-care-center/contact-us-details.html ?
If yes, please get in touch with Customer Support trough the page as we don't handle this here.
Hope it helpes
/QueenB
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No, not from them, from the ad "Get It Free". You answer a series a questions and surveys with the end result that (supposedly) you get something free.Are you saying you ordered something from this page https://www.pyrexware.com/customer-service/consumer-care-center/contact-us-details.html ?
If yes, please get in touch with Customer Support trough the page as we don't handle this here.
Hope it helpes
/QueenB
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Wow, really?Are you saying you ordered something from this page https://www.pyrexware.com/customer-service/consumer-care-center/contact-us-details.html ?
If yes, please get in touch with Customer Support trough the page as we don't handle this here.
Hope it helpes
/QueenB
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I posted another comment before the above comment and the autobot moderated it.Are you saying you ordered something from this page https://www.pyrexware.com/customer-service/consumer-care-center/contact-us-details.html ?
If yes, please get in touch with Customer Support trough the page as we don't handle this here.
Hope it helpes
/QueenB
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