Re: Spin the wheel Jackpot, and other things.

Heronwood · April 2018

I hit the Jackpot, but the wheel said I got a pink coconut candy, or whatever it is called. The indicator at the top of the wheel had not clicked over to the next 'prise', but it awarded me a pink coconut wheel instead of the jackpot. The jackpot is next to impossible to achieve then to have it not awarded is a bit much, IMO. The game steals my extra lives I get from other people. This has been a big concern to me. I may log into CC, and find my lives are full, and 10 extra lives from friends, I click on them to save them, and if I have to log out for any reason, the lives are gone when I come back. I don't think that is fair treatment to anyone. level 2518, is impossible. 10 moves, and multiple, and I mean multiple bombs, that continue to increase, at 4 locations, give me a break. You have to be very lucky to get the right board to complete this level. This is the only game I play, but it is getting a little ridiculous. Time to move on.

_Elsa_ · April 2018

Hi Heronwood, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? I have heard it from another player too with a print screen but the marker was definitely not on the Jackpot - just on the coconut wheel.

The Jackpot is comparable to winning the lottery. It really comes down to luck and chance as to where it will stop. Although you might be discouraged because the spinning wheel never landed on it, please keep in mind that you can always win a free booster when playing the Spinning Wheel daily and it’s free!

Don’t forget, we also have the Sugar Drop Challenge along with the numerous promotional games that the game offers. So even though you might not ever have won the Jackpot, give the sugar drop challenge a try. Read more about it here: https://care.king.com/en/blog/article/candy-crush-sugar-track-is-here and if you want some of the best levels to play the sugar drop challenge check this out:

http://candycrushsagaallhelp.blogspot.com.es/search/label/Sugar%20drop%20challenge

Heronwood · April 2018

Hi Heronwood, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? I have heard it from another player too with a print screen but the marker was definitely not on the Jackpot - just on the coconut wheel.
The Jackpot is comparable to winning the lottery. It really comes down to luck and chance as to where it will stop. Although you might be discouraged because the spinning wheel never landed on it, please keep in mind that you can always win a free booster when playing the Spinning Wheel daily and it’s free!
Don’t forget, we also have the Sugar Drop Challenge along with the numerous promotional games that the game offers. So even though you might not ever have won the Jackpot, give the sugar drop challenge a try. Read more about it here: https://care.king.com/en/blog/article/candy-crush-sugar-track-is-here and if you want some of the best levels to play the sugar drop challenge check this out:
http://candycrushsagaallhelp.blogspot.com.es/search/label/Sugar%20drop%20challenge

I never thought of a print screen, but it is water under the bridge now. I don't think King Care ever designed the wheel so anyone would win the 'jackpot'. I don't know anything about sugar drops. I will check it out. I am at level 2547, you would think during that time, one might stumble upon a "jackpot'. it is a jackpot in name only.

_Elsa_ · August 2018

Hi Heronwood, I am gathering messages posted here regarding the Jackpot and rewards. I will add your message to the list.

Re: Spin the wheel Jackpot, and other things.

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