Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

How do I stay at same level for Candy Crush Saga and Alpha Betty?

I may need a new tablet. I think my Candy Crush game is "registered" with you since I used my Facebook as my sign in method. Will I stay at current level if I get a new tablet? I've started playing Alpha Betty, but I don't think I signed on through Facebook. Is there any way to go to my game and get it "attached" to my Facebook sign in with King games?

Accepted answers

Laura_Grosvenor

Hello D Tesch. The Candy Crush game will be on the same level since you are signed in with Facebook. As for AlphaBetty, since you're not signed in with your FB, the levels will not carry over. I can give you a link to follow which may be more helpful. Just look at the bottom for the link for more help, and explain to them what happened and that on AlphaBetty you would like to keep the same level you're on now, but you have to switch devices. I hope they can help you. Here is the link for you: Level Help Good luck to you and I hope you have a fantastic day.

All comments

Laura_Grosvenor

Hello D Tesch. The Candy Crush game will be on the same level since you are signed in with Facebook. As for AlphaBetty, since you're not signed in with your FB, the levels will not carry over. I can give you a link to follow which may be more helpful. Just look at the bottom for the link for more help, and explain to them what happened and that on AlphaBetty you would like to keep the same level you're on now, but you have to switch devices. I hope they can help you. Here is the link for you: Level Help Good luck to you and I hope you have a fantastic day.

You are SO welcome!! That is what I do.

Good luck and keep on crushin' those candies!

D_Tesch

Hello D Tesch. The Candy Crush game will be on the same level since you are signed in with Facebook. As for AlphaBetty, since you're not signed in with your FB, the levels will not carry over. I can give you a link to follow which may be more helpful. Just look at the bottom for the link for more help, and explain to them what happened and that on AlphaBetty you would like to keep the same level you're on now, but you have to switch devices. I hope they can help you. Here is the link for you: Level Help Good luck to you and I hope you have a fantastic day.

Thanks so much for taking the time to help me. I'll go to the link as you suggested. Thanks again!

Laura_Grosvenor

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Accepted answers

Laura_Grosvenor

All comments

Laura_Grosvenor

D_Tesch

Hello D Tesch. The Candy Crush game will be on the same level since you are signed in with Facebook. As for AlphaBetty, since you're not signed in with your FB, the levels will not carry over. I can give you a link to follow which may be more helpful. Just look at the bottom for the link for more help, and explain to them what happened and that on AlphaBetty you would like to keep the same level you're on now, but you have to switch devices. I hope they can help you. Here is the link for you: Level Help Good luck to you and I hope you have a fantastic day.

Thanks so much for taking the time to help me. I'll go to the link as you suggested. Thanks again!

Laura_Grosvenor

Hello D Tesch. The Candy Crush game will be on the same level since you are signed in with Facebook. As for AlphaBetty, since you're not signed in with your FB, the levels will not carry over. I can give you a link to follow which may be more helpful. Just look at the bottom for the link for more help, and explain to them what happened and that on AlphaBetty you would like to keep the same level you're on now, but you have to switch devices. I hope they can help you. Here is the link for you: Level Help Good luck to you and I hope you have a fantastic day.

You are SO welcome!! That is what I do.

Good luck and keep on crushin' those candies!

Recover my progress level
Please recover my progress level after reset my phone
Pass 290
hi How I can pass level 290 It is so hard Please supporting me
Most of the time my game is disconnected
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
Recover history and levels
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Why candy crush saga DIDN’T give my 30 gold bars after passing to 6200 on episode as usual **
where’s my 30 gold bars after passing to level 6200 I fill cheated

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…