Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything thatโs not Candy-related with other Candy players!.
I noticed an error/bug that happened in my game about the lack of gelatin image as the objective of the level itself! See my screenshot below: ๐๏ธ
Could you just fix and put back the jelly image in the level?
Alright, @PummyRaj! It's good that this problem was reported to the Studio and now we just have to wait for them to resolve this problem! โบ๏ธ
Have a great sweet crush day, my dear! ๐คโ๏ธ๐ญ
Update guys @JONH10 and @Andres-2 ๐ค
The issue was reported to the Studio. Will get back to you when I have new information!
Have a lovely rest of the day๐ซ๐ซ
Andres & John, I just checked my Android phone (Samsung) and the Jelly levels look just like yours!
I am wondering if it is a new change that the game team brought in!! I rechecked on my iPad and it is still the same -- no change!!
I will get back to you guys, as soon as I have any information๐๏ธ
redmi note 9s android device
I'm using it on my cell phone called: Samsung Galaxy A22 (Android)!
So I don't compare it to other versions of iPad and Windows 10, @PummyRaj!
It looks like a visual graphic glitch @JONH10 & @Andres-2
Once you both confirm your devices, I will report it๐๏ธ
Hi John & @Andres-2 ๐ค
Which device are you using to play the game?
I have just checked on my iPad and Facebook Browser as well as Windows 10 App.
Alright, @PummyRaj! ๐๏ธ
I hope this game problem is resolved.
I am trying to check in my game, John!
I am having loading issues! I will get back to you in a bit!
It seems that the graphical error is on all jelly levels
Hi, @PummyRaj! I also wish you a Happy New Year! ๐ค
It's not exactly when I click on the "Play" button, what I'm trying to say is about the image of the jelly on the left side that always the objectives of different levels are with images related to the objectives with the phrases on the right side.
Hello John @JONH10๐ค
Wish you a very Happy New Year!
Did you mean in the level where we hit play? If so, is it only on your current level (6969) or did you notice on other levels too?
It must have been a graphic glitch!! I will report about it๐๏ธ
Thank you & have a great rest of the day๐ซ๐ซ
New here? Sign in or create an account to join the fun.
[info callout] Updated by CM May 15th: Good news! Weโve had an update from the team about the Episode Race not starting correctly. Theyโve found the problem, and a fix is planned to go out on Monday! This should help with the reports weโve been seeing where: The Episode Race does not start when expected The start levelโฆ
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donโt, here's a quick explanation: ๐ Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyโreโฆ
Welcome to the Community ๐ If youโre having trouble with your game, whether itโs missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center ๐ Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toโฆ
