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I changed from iPhone 7 Plus to iPhone X and lost all of my boosters. I had a lot of boosters of each kind, and this is kind of necessary to ensure progress in the game. Could you please help? Thank you.
Hi Miten, sorry for the delay in responding but thank you for writing us here at King Care. Are you still having this issue? Do you still need help? Unfortunately when playing the game on a mobile device all boosters and lives are saved just to that device so that you can play the game offline. So any crashes, IOS updates or game updates can cause you to lose them. King suggests that you don't accumulate them and you use them in the present time.
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…