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Windows 10 Candy Crush Still Broken

rl
rl Posts: 10

Level 1
in Support

Hi, I reported to the Candy Crush twitter a week ago that the Windows 10 Candy Crush App had broken (works for a few minutes then just crashes with a blue swirly icon). They told me today that there is still no fix and "we recommend you getting in touch with our Player Support here: http://help.king.com/contact  so they can keep you updated on the matter and the more reports they receive, the better for the studio as they need more details."

So I am reporting here and please keep me updated.

thanks ....

Answers

  • rl
    rl Posts: 10

    Level 1

    This glitch has been reported multiple times on here. Nobody cares anymore.

    Well they should care. It is care.king.com, not dont.care.king.com. I have filled in a form and will pester the twitter if no reply.
  • Julius
    Julius Posts: 79

    Level 3
    edited September 2018

    There is no reply from http://help.king.com/contact apart from an acknowledgment email that says "Head on over to our King Care Community site ...simply post a question and someone will be along to help you out in no time." So can someone help me out and tell me the latest status of the issue where Candy Crush Windows App is broken?

    Elsa posted a resolution however it didn't help me https://care.king.com/en/candy-crush-saga/today-my-candy-crush-crashed-5-6-times-and-i-lost-my-good-helmets-cost-me-dearly#entry_184544
  • rl
    rl Posts: 10

    Level 1

    There is no reply from http://help.king.com/contact apart from an acknowledgment email that says "Head on over to our King Care Community site ...simply post a question and someone will be along to help you out in no time." So can someone help me out and tell me the latest status of the issue where Candy Crush Windows App is broken?

    Thanks for attempting to help. Unfortunately uninstalling and re-installing the same version with the issue in it doesn't make any difference.

Hey! Would you like to give us your opinion?

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