Candy Crush Saga

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Candy Crush Saga

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Candy Crush on Facebook, performance is abysmal, the game is not playable

Playing Candy Crush through FB has become impossible for the last few days. The performance is absolutely terrible. It takes several seconds just to move candies. What is going on here? Playing on the Candy Crush site is not possible, as I am past the levels that are available there.

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eboughter

FWIW, this appears to be a problem with Google Chrome. I tried MS Edge, but the graphics are completely messed up there. Switched then to Firefox, and it works well!

eboughter

Hi eboughter, I stopped playing the game through Facebook. I only play the game through the Kingdom. Have you ever thought of trying to play the game there? Here is some information on how to create a Kingdom account: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

The problem is that I am at a level that is well past the levels that are available on Kingdom, so that is not an option for me.

Creative_Elsa

Hi eboughter, I stopped playing the game through Facebook. I only play the game through the Kingdom. Have you ever thought of trying to play the game there? Here is some information on how to create a Kingdom account: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

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Accepted answers

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Creative_Elsa

eboughter

Hi eboughter, I stopped playing the game through Facebook. I only play the game through the Kingdom. Have you ever thought of trying to play the game there? Here is some information on how to create a Kingdom account: https://care.king.com/en/blog/article/how-to-create-and-sync-a-kingdom-account

The problem is that I am at a level that is well past the levels that are available on Kingdom, so that is not an option for me.

eboughter

FWIW, this appears to be a problem with Google Chrome. I tried MS Edge, but the graphics are completely messed up there. Switched then to Firefox, and it works well!

Invisible awards
This is happening a lot. Anyone else?
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Perdi meu super brigadeiro
Boa noite! Gostaria de mostrar minha insatisfação com o jogo Candy Crush. Passei dois dias sem entrar para pegar um Super Brigadeiro no final de semana que estou viajando. Hj, dia 05 de dezembro, consegui pegar ele, porém o jogo fechou de forma repentina, ganhei um brinde por isso, porém perdi o Super Brigadeiro. Gostaria…
Pralinenschachtel
Man kann die Animation von der Pralinenschachtel nicht schließen und muss immer das Spiel neu starten.
Inventory/Boosters Lost - (Edited by CM: Under investigation)!
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!

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Quick Links

Discussions
Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Contests
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Ideas
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
Off-Topic
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.

Recent Announcements

🎥 Why don't I see video ads in my game? Here’s what you need to know!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
⛔ Under Investigation: Episode Race counter isn’t advancing and my progress is not syncing
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
❓ Having issues and need help with your Candy Crush Saga? Start Here 😉
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…